Digital Lifecycle Manager

Job Introduction

Are you looking for a new challenge that gives you the chance to get involved in and oversee the Digital Product Lifecycle process? Looking for a company that wants to help further your career in Product Lifecycle as well as provide you with an exciting, inspiring and fun place to work? If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for!

Role Responsibility

As a Digital Lifecycle Manager, you will oversee the timely launch of products onto site, ensuring product data, imagery and workflow processes are optimised in order to improve speed to site and minimise In Stock Not On Site.

As Digital Lifecycle Manager you will:

• Work closely with Buying, Digital, Photostudio, Supply Chain and IT teams to ensure the Product Lifecycle team is aligned with trade strategy and commercial opportunities
• Use a collaborative approach to plan for launch dates, creative schemes and key trading periods. Effectively managing stakeholders in terms of priorities and workload expectations
• Build and maintain strong relationships with external partners and concession brands, with an aim to implement best practices for sharing product data that is detailed and accurate
• Highlight risks as well as opportunities with concession data, and act as an escalation point for any key issues along with the Buying team
• Work closely with concession partners on intake volumes, the look of product ranges on site and future strategic plans, as well as monitoring metrics such as item creation volumes
• Coordinate and motivate the Product Lifecycle team, monitor and develop team’s performance, identifying improvement opportunities and implementing action plans
• Identify new metrics and KPIs to influence team competencies as well as brand & supplier performance
• Regularly review and identify opportunities to improve time to site, either via technical changes or streamlining processes, in order to continually build efficiencies into the product workflow where possible
• Act as an escalation point for IT issues, prioritising tickets where necessary and ensuring impact to the workflow process is mitigated
• Manage daily Photostudio priorities based on trade strategy and commerciality
• Support Buying with successful concession on-boarding

The Ideal Candidate

How you’ll do it…you will be:

• Commercially astute. As well as methodical, you're able to easily report and highlight trends within data
• Knowledgeable. You have a strong understanding of the E2E business model and the possible impacts of the partner side
• A natural leader. Coaching team members to drive performance & enable change as well as supporting development
• A great communicator. You have excellent influencing and negotiating skills, whilst building professional, lasting relationships at all levels
• Organised and proactive. You have excellent planning, organisational and time-management skills.
• Naturally pragmatic and solutions orientated. You are able to multi-task while managing a broad set of requirements on a strict deadline, as well as confident and comfortable in making quick decisions
• Collaborative. You will be comfortable leading and managing cross-functional workstreams
• An example of our values, a trusted and respected colleague

About the Company

Our Creative Spirit

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the [Employer hidden] spirit. We are here to make our world brighter, and everyone is welcome.

Our Awards Cabinet

We’re not ones to brag, but since you asked...[Employer hidden] has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign.

Our Future

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside [Employer hidden].com and the [Employer hidden] App – continue to redefine the way we shop and socialise. As a [Employer hidden] team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences.

Everyone is welcome

We are committed to a diverse and inclusive working culture, and we see this as key to our success and our working culture. Here at [Employer hidden], everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all. We are diverse, we are inclusive, we are [Employer hidden].

The Fun Stuff

There are lots of reasons to be excited about joining Team [Employer hidden] – from our fantastic team member communities to volunteer days and behind-the-scenes [Employer hidden] experiences throughout the year.

Other benefits and rewards include:

• Generous bonus and/or commission scheme
• Discounted gym memberships
• Pension contributions
• Annual travel pass and cycle to work schemes
• A volunteer day for all team members
• Access to a wide range of training programmes to help your career development

Additional Information

Salary: Competitive plus benefits

Job Reference: [Employer hidden]/TP/236299/2310

Contract Type: Permanent

Closing Date: 19 August, 2021

Location: London, United Kingdom

Posted: 29 July, 2021

Please Note: The application deadline for this job has now passed.