Product Manager- Operations

🔒 Confidential Employer
Posted 3 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Management & Operations
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Product backlog management User story writing Agile methodology Stakeholder management Digital analytics Technical knowledge of web applications Problem solving Communication

FULL DESCRIPTION

Please Note: The application deadline for this job has now passed.

Product Manager- Operations

Role Responsibility

We are looking for an experienced and passionate Product Manager to join our Product Operations team here at [Employer hidden — view at passion-project.co.uk].

This role will report into the Product Lead and work closely with the business and the tech team creating and elaborating comprehensible user stories which can be effectively prioritized, estimated and developed.

As the Product Manager- Operations, you will:

  • Help create and maintain the Product backlog, ensuring there is always enough well defined and prioritised stories for development
  • Write user stories working with the business and tech teams to ensure the correct requirements and detail is captured.
  • Work with the tech teams to ensure wider dependencies and implications for changes are understood, building a clear understanding of our technical architecture.
  • Ensure all features in the backlog are prioritised before starting a sprint giving the team and stakeholders a clear understanding of the MVP.
  • Clearly communicate the Business Requirements to the team.
  • Be the ‘go to’ person within your squad for all queries and questions about your product
  • Helping the Scrum Master organize Sprint Review Meetings and attend Sprint Planning meetings.
  • Build and maintain relationships with your key stakeholders.
  • Work closely with Digital Analytics to make sure that all user feedback and analysis are incorporated within the user experience of the site
  • Ensure the continuity of design and user experience across the entire product
  • Look out for market trends and get feedback from stakeholders or customers.

The Ideal Candidate

  • Project/product development experience, a thorough understanding of the complete product life-cycle
  • Confident working in an agile environment
  • Highly organised, motivated and able to work well as part of a close team
  • Articulate and confident communicator across all business levels
  • Experience in writing clear and succinct user stories
  • Confident in adjusting scope to meet business deadlines
  • A technical knowledge of web applications would be desirable but not essential
  • Strong team player with excellent communication and interpersonal skills.
  • Ability to work in a fast paced, dynamic environment and to tight deadlines.
  • A passion for problem solving and creative thinking

About the Company

Our Creative Spirit

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the [Employer hidden] spirit. We are here to make our world brighter, and everyone is welcome.

Our Awards Cabinet

We’re not ones to brag, but since you asked...[Employer hidden] has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign.

Our Future

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside [Employer hidden].com and the [Employer hidden] App – continue to redefine the way we shop and socialise. As a [Employer hidden] team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences.

Everyone is welcome

We are committed to a diverse and inclusive working culture, and we see this as key to our success and our working culture. Here at [Employer hidden], everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all. We are diverse, we are inclusive, we are [Employer hidden].

The Fun Stuff

There are lots of reasons to be excited about joining Team [Employer hidden] – from our fantastic team member communities to volunteer days and behind-the-scenes [Employer hidden] experiences throughout the year.

Other benefits and rewards include:

  • Generous bonus and/or commission scheme
  • Discounted gym memberships
  • Pension contributions
  • Annual travel pass and cycle to work schemes
  • A volunteer day for all team members
  • Access to a wide range of training programmes to help your career development

Job Details

SalaryCompetitive plus benefits
Job Reference[Employer hidden]/TP/236299/2653
Contract TypePermanent
Closing Date14 April, 2022
Job CategoryDigital
LocationLondon, United Kingdom
Posted Date6 January, 2022

© [Employer hidden] 2026

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