Enterprise Solutions Engineer

You Will:

• Be a recognised [Employer hidden] expert and develop deep [Employer hidden] knowledge relevance (workflow definition, solution design)
• Partner with Account Executives to deliver technical demonstrations of the [Employer hidden] SaaS platform, Integrations, and Add-Ons
• Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using [Employer hidden]
• Identify, build, and demonstrate [Employer hidden] solutions that solve specific customer problems
• Develop strong relationships with sales teams to drive successful sales engagements, this could include providing daily product/technical support to cross-functional partners
• Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries; help define “best practices” for broad usage across large enterprises
• Collaborate with Product teams to ensure offerings align with customer needs
• Support marketing related events periodically, traveling onsite to represent [Employer hidden], demonstrate the platform and connect with customers or prospects
• Perform other duties as assigned

You Have:

• 1-3+ years of experience as a Solutions Engineer in the SaaS and/or enterprise software industry
• Technical leadership and outstanding customer-facing skills
• Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises
• Ability to quickly build credibility, as well as understand and resolve customer technical issues
• Strong competence participating in a complex, solution-based enterprise sales process
• Experience in solution design or solution architecture related to collaboration/workflow/project management.
• Willing to travel periodically based on customer and business need
• Legally eligible to work in the UK on an ongoing basis

Perks & Benefits:

• Employer-paid Private Medical and Dental, additional cost for family members
• Monthly contributions toward your pension
• 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal [Employer hidden] account.
• Teleworking options from any registered location in the UK (role specific)

At [Employer hidden], your ideas are heard, your potential is supported, and your contributions have real impact. [Employer hidden] is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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