Commercial Trading Lead - Broadband Retention

Job Description

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make [Employer hidden] a truly exciting and inclusive place to work.

What you’ll do

• Trading Expertise – Have a deep understanding of the drivers of all critical metrics including Demand & conversion down to a product and sales site level.
• Trading insight & idea generation – Using large and complex data, clearly communicate findings in a simple and timely manner answering, “what is happening, why & what should we do.” Developing ideas to improve Performance across all important metrics.
• Reporting/trading governance – Use your expertise and trading insight to deliver accurate channel reporting including root-cause diagnosis of any over or under performance.
• Provide mitigation or go-faster recommendations – Use your knowledge to make recommendations across various senior partners, and the routes to market (channels).
• Coaching and managing strong teams – Managing a team of 4 you will use your technical & managerial expertise to lead, coach and develop a hard-working team. Ensuring teams are delivering output to a high standard, regular 121s, development plans and have strong direction for their role.

What you’ll bring

• Highly numerate and analytical combined with excellent communication skills to present findings in written, PowerPoint, spreadsheet and verbal format to senior partners.
• Experienced in fast paced work environments with large & complex data, delivering quick decision making that is commercial. Sectors might include but are not limited to, telecoms, Media, Pharmaceuticals, FMCG.
• Proven experience in coaching and managing hard-working individuals.
• Self-starter able to identify trends, issues and challenges – a real get up and go attitude to tackle issues head on and finding every opportunity to improve performance within the limitations and challenges faced.
• Tireless and results driven mentality, able to continually critique and optimise performance with a Positive mind-set.
• Strong excel skills and experience of financial modelling.
• Confident and credible, able to present work up to the Director of Performance, with excellent written, verbal, PowerPoint and spreadsheet communication skills.

The Rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• [Employer hidden] Q, for the TV you love all in one place
• The magic of [Employer hidden] Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of [Employer hidden] VIP rewards and experiences

How you'll work

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus.

Your office base

Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion

At [Employer hidden] we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.