Product Transformation Manager

Job Description

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at [Employer hidden] is about building the next and the new. From broadband to broadcast, streaming to mobile, [Employer hidden]Q to [Employer hidden] Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at [Employer hidden].

About the role

The Global Streaming Product team is at the forefront of delivering unparalleled entertainment experiences, powering some of the world’s most loved video streaming services with cutting-edge technology and vision. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, NOW, [Employer hidden]Showtime and Showmax. Joining our team means becoming part of a vibrant, dynamic ecosystem supported by industry leaders at [Employer hidden] and NBCUniversal. With unmatched scale, we thrive on collaboration and collective learning, constantly pushing the boundaries to innovate, accelerate growth, and provide a best-in-class experience for consumers across 70+ countries. At the heart of our success is a culture that values respect, authenticity, and the opportunity for every team member to grow and succeed.

This unique role sits at the crossroads of Strategy, Transformation, and Product, driving a product vision that advances a range of business goals. As a member of our team, you’ll be at the helm of engagement between Global Streaming and [Employer hidden]/NOW, representing our diverse product teams and linking them to every OTT streaming market within [Employer hidden] and NOW. You’ll partner closely with product, technology, and the business teams to define and clarify the path forward for new features—paving the way for a platform that evolves constantly to meet new challenges. Through your leadership, you will also establish new processes that can truly transform how we work, making a lasting impact on our journey.

What you'll do

• Lead high-impact, strategic projects that redefine how GSP collaborates with [Employer hidden]/NOW, balancing diverse priorities and perspectives to make choices that matter.
• Craft and champion new ways of working, best practices, and guiding principles for GSP and [Employer hidden]/NOW teams, empowering them to unite from the earliest ideas through to final delivery.
• Forge close partnerships with product and data teams, diving into performance metrics to measure the success of our innovations and transformation efforts.
• Tackle complex challenges with a structured, analytical approach, cultivating cross-functional relationships and steering the organization through a dynamic, matrixed environment.
• Develop compelling, tailored presentations that convey your recommendations clearly and inspire leadership teams to action.
• Build and nurture strong, lasting relationships with stakeholders across all levels, engaging them early, often, and meaningfully to create a shared vision and momentum.

What you'll bring

• Hands-on experience in product management, strategy consulting, or technology/business transformation, with ambition to learn and grow.
• Strong communication, presentation, and facilitation skills that can both inspire and inform, making every interaction impactful.
• Strategic mindset with ability to transform preliminary, unstructured ideas, concepts and shape them into tangible and deliverable strategies and projects.
• Intellectual curiosity with the ability to ‘see around corners’ and anticipate risk, striving for the answer to 'so what’ and pre-empting solutions
• Ability to build trust, embrace learning and change, adapt with ease, and drive progress smoothly. Consistently follow through and deliver results.
• Experience in global media, entertainment or similar DTC industries
• Understanding of product, program, and project management methodologies that will enable you to lead with confidence.

The rewards

There's one thing people can't stop talking about when it comes to #LifeAt[Employer hidden]: the perks. Here’s a taster:

• [Employer hidden] Q, for the TV you love all in one place
• The magic of [Employer hidden] Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of [Employer hidden] VIP rewards and experiences

Inclusion & how you'll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

We'd love to hear from you. Inventive, forward-thinking minds come together to work in Tech, Product and Data at [Employer hidden]. It’s a place where you can explore what if, how far, and what next. But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.