Shop Manager
SKILLS
FULL DESCRIPTION
Shop Manager
Company: [Employer hidden — view at passion-project.co.uk]
Location: Staple Hill, Bristol
Salary: £25,458 per annum
Contract: Permanent
Hours: 35 per week
About The Role
Are you ready to lead a team that makes a real difference in your local community? We’re looking for an enthusiastic and inspiring Shop Manager to lead our welcoming [Employer hidden] charity shop. If you’re a retail expert who loves motivating others and driving success for a meaningful cause, this is a fantastic opportunity to shine while helping us spread kindness and change lives.
"Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful.” - Nada, Shop Manager
What will a day in the life of a Shop Manager involve?
- Leading a team that provides a brilliant shopping experience for your customers.
- Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
- Designing the perfect layout and environment that helps connect your customers to our cause.
- Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
- Representing the [Employer hidden] to a high standard and embody our core values.
To be a successful Shop Manager, what will you need?
- Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties.
- To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team.
- To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results.
- To know your way around a PC and have proven IT skills experience
- To get 'us'. You care about the [Employer hidden] cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice.
- Flexibility as the shop opens 7 days per week.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
Application Instructions
Applications close at 23:59 on Wednesday 29 April 2026.
For application support, please download the guide: Applying for a role at the [Employer hidden] - A guide for candidates.pdf