Core Account Manager
🔒 Confidential Employer
Posted 28 April 2026
LOCATION
London
TYPE
Full-time
LEVEL
Associate
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer relationships
Sales processes
Communication skills
Salesforce
Time management
Attention to detail
Analytical thinking
Account management
FULL DESCRIPTION
Core Account Manager
Company: [Employer hidden — view at passion-project.co.uk]
Location: London
Work Type: Hybrid
Job Type: Full-time
Experience Level: Associate
Salary: Salary not provided
About the Role
As a Core Account Manager at [Employer hidden] Health, you will manage renewals and drive revenue growth across a large portfolio of lower-revenue accounts within the UK and Ireland
The role focuses on ensuring a smooth and timely renewal process while proactively identifying opportunities to expand existing customer relationships
Success in this position requires strong organisational skills, proactive customer engagement, and close collaboration with internal sales and operations teams to support accurate forecasting and revenue performance
What the job involves
- Manage the full renewal lifecycle for approximately 165 core accounts across the UKI region
- Proactively initiate early renewal discussions with customers to ensure timely engagement and contract continuation
- Prepare accurate renewal quotations and manage the process through to successful closure
- Maintain accurate and up-to-date account records in Salesforce to support pipeline visibility and forecasting
- Identify and escalate at-risk accounts to relevant stakeholders to minimise churn
- Deliver against annual renewal revenue targets
- Identify upsell, cross-sell, and additional product opportunities within the assigned customer portfolio
- Conduct initial qualification to understand customer needs, priorities, and budget
- Develop and maintain a robust forward-looking pipeline to support revenue targets
- Contribute to overall financial performance through proactive opportunity identification and qualification
Who you are
- Ability to build and maintain strong customer relationships while effectively managing a high volume of accounts
- Proven ability to manage renewal cycles, identify growth opportunities, and execute structured sales processes
- Strong written and verbal communication skills when engaging with customers and internal teams
- Advanced use of Salesforce for account management, pipeline tracking, and forecasting
- Ability to prioritise effectively and manage multiple deadlines across a large account portfolio
- Ensures accuracy in quoting, CRM updates, forecasting notes, and renewal documentation
- Ability to interpret account data and engagement history to identify risks, trends, and growth opportunities
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