National Account Manager

🔒 Confidential Employer
Posted 28 April 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£90,000 / year
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Commercial mindset Negotiating Relationship-building Communication skills Excel PowerPoint Forecasting Analytical skills

FULL DESCRIPTION

National Account Manager

[Employer hidden — view at passion-project.co.uk]

London

Mid and Senior level

Salary not provided

Hybrid, flexible working

Who you are

  • Commercial mindset with a natural ability to achieve creative results and ambitious growth targets.
  • Highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry!
  • Extensive and proven experience as a National Account Manager, ideally within the beauty, luxury, or fashion industry.
  • Results-oriented and proactively solution-driven with excellent Excel and PowerPoint skills.
  • Proven experience in negotiating and excellent relationship-building and communication skills.
  • An excellent communicator, confident and comfortable presenting, able to influence and effectively articulate your point of view.
  • Exceptional organisational skills and ability to manage multiple stakeholders with ease!
  • Proven experience in managing and coaching, with strong numerical and analytical skills with an eye for detail and rigor.
  • Appetite for learning and development, recognizing the pace of change and being a role model.
  • Ability to provide a macro-level view and understanding, form strategies, and quantify business impact.
  • Thrive working to pace, able to ruthlessly prioritise and manage multiple deadlines at anyone time with ease.
  • A self-starter with an entrepreneurial can-do spirit!

What the job involves

  • Responsible for establishing, building, and nurturing strategic partnerships with our retail partners.
  • Identify new commercial opportunities and negotiate top-tier reciprocal support to bring the Tilbury magic to life in stores and online.
  • Establish and maintain strong relationships at all levels within designated accounts (Buying/Trading, Merchandising, Marketing) to ensure maximum brand voice, visibility, and exposure.
  • Conduct successful commercial negotiations on terms, pricing, distribution, space, location, in-store visibility, and support with Buying and Merchandising teams.
  • Develop a comprehensive understanding of retail context, category, and individual store performance to identify retail opportunities and strategic needs.
  • Accurately forecast and deliver net sales for defined retailers, meeting all financial targets, deadlines, and budget submissions, while flagging risks and opportunities.
  • Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in close collaboration with Supply Chain and Demand Planning.
  • Stay agile to react to retail trends and maximize opportunities across retailers, consistently delivering plans to maintain and drive #1 ranking across the estate.
  • Collaborate with Regional Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer, covering key launches, marketing moments, events, and store/retailer animations.
  • Build strong working relationships with our Retail team, utilizing insights from the field and engaging the team in executing trading plans.

Company Benefits

  • Generous staff discount
  • Generous product gifting
  • 25 days holiday plus bank holidays
  • Hybrid, flexible working
  • Dog friendly office on Monday and Fridays
  • Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets
  • Other fabulous benefits such as life assurance, birthdays off work and pension contribution
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