Senior Manager of Partnerships & Perks
SKILLS
FULL DESCRIPTION
Senior Manager of Partnerships & Perks
[Employer hidden — view at passion-project.co.uk]
London
£70-75k
Hybrid
Full-time
Mid-Senior level
Job Description
[Employer hidden]’s perks proposition plays a critical role in our broader monetisation strategy — delivering incremental revenue while enhancing value for customers beyond the core ticketing journey. Increasingly, partnerships also represent a growth lever, enabling [Employer hidden] to leverage third-party relationships as a distribution channel for growth
We are looking for a commercially minded Senior Manager to own and grow [Employer hidden]’s perks and growth partnerships portfolio
This role will be accountable for managing and optimising existing partners, shaping how perks and offers are surfaced across the product, and securing new partnerships that both fund customer value and drive incremental demand for [Employer hidden] products
You’ll operate with significant autonomy, working closely with Product, Marketing, Commercial and Data teams, and acting as the senior commercial owner for key external partners
Responsibilities
- Own the development and evolution of [Employer hidden]’s perks and growth partnerships strategy, aligning revenue generation, customer value and product growth objectives
- Define how perks, partner-funded offers and third-party distribution fit within [Employer hidden]’s wider monetisation and growth framework
- Work closely with Product to define the right moments, surfaces and journeys to deliver perks, partner offers across the [Employer hidden] experience
- Identify opportunities where partners can both provide customer value and act as acquisition or distribution channels for [Employer hidden] products (e.g. railcards)
- Manage and grow the performance of existing perks partnerships through optimisation of commercial terms, placements, mechanics and targeting
- Use data and experimentation to understand performance drivers across perks
- Own reporting and performance reviews, providing clear insights and recommendations to senior stakeholders
- Act as the commercial owner for [Employer hidden]’s key perks and growth partners, building strong, long-term relationships
- Lead negotiations to secure high-value perks and partner-funded offers
- Structure partnerships that can scale across the wider perks network and multiple closed user groups
- Identify, evaluate and secure new growth partnerships that enhance [Employer hidden]’s customer proposition and unlock new demand channels for [Employer hidden] products
- Own partner onboarding and launch, working closely with Legal, Finance, Product and Marketing teams
Who you are
- Strong commercial experience in partnerships, growth, affiliates, loyalty, perks or monetisation roles within digital, travel, ecommerce or consumer platforms
- Proven ability to optimise existing partnerships using data, experimentation and sound commercial judgement
- Experience sourcing, negotiating and launching new third-party partnerships
- Strategic mindset with the ability to turn ambiguous opportunities into structured, scalable deals
- Comfortable operating with autonomy in a specialist area, exercising strong judgement in day-to-day decision-making
- Excellent stakeholder management skills, with the ability to build trust internally and externally
Company Information
Europe's leading rail ticketing platform
1001+ employees
B2C, B2B, Travel, Sustainability, Transport, eCommerce
Benefits
- Flexible working (60% min office attendance)
- Cycle to work scheme
- Discounted gym memberships through Wellhub
- Private Health and Dental Insurance
- Enhanced Pension (matched contributions)
- Income Protection
- Share Incentive Plan (buy one get one free)
- Learning budget
- Primary & Secondary Caregiver Leave
- Shared Parental Leave
- Enhanced sick pay
- Free Perkbox subscription
- Electric Vehicle Salary Sacrifice Scheme
- YellowNest - Subsidised Childcare Fees
- Work from Abroad
About [Employer hidden]
[Employer hidden] make it super easy to book transport tickets. Its app is intuitive and well designed and its even pioneering paperless travel, allowing users to store their tickets in the app.
It's hyper-focused on customer experience and has a product culture of fast iteration to deliver great outcomes for customers. Its customers make 170,000 journeys a day and it sells 200 tickets a minute.
Its continuing to innovate to stay ahead, using machine learning to predict price movements and integrating with Siri and Google Assistant so people can buy tickets simply by speaking to their phone.