Senior Engineering Manager, Trainline

Who you are

• The ideal candidate will have previous experience managing managers and a proven track record of delivering complex projects with high number on dependencies, with domain knowledge around Payment, E-commerce and Customer Identity
• Have proven experience leading engineering teams and successfully delivering complex, multi-team initiatives
• Have a strong record of developing people, building high-performing engineering teams, and growing future leaders
• Can inspire trust and autonomy at all levels, building a positive, inclusive, and high-performing team culture
• Thrive in a dynamic, collaborative, and highly cross-functional environment
• Possess excellent communication skills, both written and verbal, and can influence at all levels of the organization
• Lead confidently through ambiguity, creating clarity and momentum in complex or uncertain situations
• Have a passion for driving technical and operational excellence

What the job involves

This role will operate within the commerce area in the Core Experience pillar, reporting into the head of engineering and managing 2 Engineering managers and a few staff/principal engineers

As a Senior Engineering Manager, you will lead the Payment, Customer Identity and Access Management (CIAM) and E-commerce team, be responsible for the delivery of OKRs, maintaining SLOs, and act as a connective tissue for a consolidated technical vision across teams and functions within the engineering organisation that depend on the owned domains

Lead multiple teams and their Engineering Managers, supporting them in career development through coaching and performance management

Own end-to-end delivery for your teams, ensuring projects are planned, executed, and delivered in a timely and high-quality manner

Partner closely with Product, Design, Data Science and business stakeholders to align technical delivery to business outcomes. Use domain expertise to guide teams toward high-impact opportunities

Support technical direction and architecture without being deeply hands-on with code. Drive alignment in cross-team dependencies and ensure clarity on technical prioritisation, system interactions, and data flows between systems

Champion engineering best practices across teams, promoting quality and fostering a culture of technical innovation

Drive operational excellence, ensuring that all teams under your leadership have robust monitoring, alerting, and incident management processes

Salary benchmarks

Engineering Management

• Expert
• Senior
• This job
• £90k
• £100k
• £110k
• £120k
• £130k
• £140k
• £150k
• £160k

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Company benefits

• Flexible working (60% min office attendance)
• Cycle to work scheme
• Discounted gym memberships through Wellhub
• Private Health and Dental Insurance
• Enhanced Pension (matched contributions)
• Income Protection
• Share Incentive Plan (buy one get one free)
• Learning budget
• Primary & Secondary Caregiver Leave
• Shared Parental Leave
• Enhanced sick pay
• Free Perkbox subscription
• Electric Vehicle Salary Sacrifice Scheme
• YellowNest - Subsidised Childcare Fees
• Work from Abroad