Senior Product Manager, Trainline

About the Role

We’re looking for an experienced Senior Product Manager to lead our Distribution Agent Tools product suite — the set of tools that allow our B2B partners to search, book, ticket, and service rail journeys efficiently and at scale. This is a pivotal role at the heart of our B2B business. You’ll define the strategy and roadmap for how our Distribution Agent Tools evolve to help TPS and our partners grow — scaling sellable rail content and market reach, strengthening partner experience and retention, and extending the flexibility and reach of our platform so it’s the easiest to adopt, integrate, and scale with.

What the job involves

• Own the vision and roadmap for the Distribution Agent Tools product suite, aligning with [Employer hidden] Partner Solutions’ broader strategy.
• Deeply understand the needs of TMCs, OBTs, and distribution partners, identifying opportunities to make rail seamless, reliable, and high-performing — simplifying workflows, enriching capabilities, and enhancing servicing experiences.
• Engage directly with our partners, building trusted relationships and collaborating closely to design experiences they love — ensuring our tools solve real partner challenges while creating measurable value.
• Define and drive OKRs and KPIs, ensuring they align with company goals and positioning you as the go-to person for everything related to Distribution Agent Tools.
• Lead discovery and delivery of new features, working closely with engineering, commercial, design, and data teams to bring impactful products to market.
• Lead a squad of engineers, focused on delivering best-in-class agent and traveller experiences for our partners and their corporate clients.
• Balance strategic investments with near-term partner needs, ensuring we deliver both immediate value and long-term differentiation in the B2B travel ecosystem.
• Use data to inform decisions, defining clear success metrics and ensuring product outcomes are measurable and aligned with business goals.
• Collaborate closely across teams, including commercial, supply, EU inventory, and other product functions, to ensure alignment and consistency in how we deliver rail content, capabilities, and experiences to partners across markets.
• Stay close to the market, maintaining a deep understanding of the competitive landscape in rail distribution — including emerging players, evolving TMC and OBT propositions, and wider industry or regulatory developments such as Great British Railways (GBR) — to inform strategy and positioning.
• Live the [Employer hidden] values and behaviours, fostering a collaborative and high-performing Product and Engineering culture.

Who you are

• Experience working in Product Management roles in fast-paced environments (e.g., eCommerce, travel, marketplaces, or tech), contributing to products used at scale.
• A track record of improving products or experiences in complex or technical areas, with a focus on delivering better outcomes for customers.
• Experience working with B2B customers or partners, helping shape solutions that deliver meaningful business value and strengthen relationships.
• Strong product judgement, with the ability to prioritise, navigate trade-offs, and focus on high-impact opportunities.
• Comfortable working collaboratively with cross-functional teams (e.g., engineering, design, data, commercial) to deliver cohesive experiences.
• Confidence using data and insights (both qualitative and quantitative) to inform decisions and measure success.
• Familiarity with technical products or environments (e.g., APIs), and the ability to work closely with engineering teams.
• Experience working in Agile or iterative delivery environments, contributing to discovery, delivery, and continuous improvement.

Company Benefits & Perks

• Flexible working (60% min office attendance)
• Cycle to work scheme
• Discounted gym memberships through Wellhub
• Private Health and Dental Insurance
• Enhanced Pension (matched contributions)
• Income Protection
• Share Incentive Plan (buy one get one free)
• Learning budget
• Primary & Secondary Caregiver Leave
• Shared Parental Leave
• Enhanced sick pay
• Free Perkbox subscription
• Electric Vehicle Salary Sacrifice Scheme
• YellowNest - Subsidised Childcare Fees
• Work from Abroad

About [Employer hidden]

[Employer hidden] make it super easy to book transport tickets. Its app is intuitive and well designed and its even pioneering paperless travel, allowing users to store their tickets in the app. It's hyper-focused on customer experience and has a product culture of fast iteration to deliver great outcomes for customers. Its customers make 170,000 journeys a day and it sells 200 tickets a minute. It's continuing to innovate to stay ahead, using machine learning to predict price movements and integrating with Siri and Google Assistant so people can buy tickets simply by speaking to their phone.

Application Instructions

Apply