Solutions Engineer

🔒 Confidential Employer

Posted 28 April 2026

LOCATION

Remote

TYPE

Full-time

LEVEL

Mid-Senior level

SALARY

£160,000 / year

SKILLS

Solutions Engineer observability application performance management technical sales Kubernetes AWS GCP Azure

FULL DESCRIPTION

Solutions Engineer

Company: [Employer hidden — view at passion-project.co.uk]

Location: Remote from US

Salary: $128-160k

Experience Level: Mid and Senior level

Job Type: Full-time

Work Type: Remote

Who you are

To ensure your success as a Solution Engineer at [Employer hidden], you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role
You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects
An excellent team player, with the ability to work across all disciplines
Excellent communication and presentation skills, with the ability to communicate technical value into business value
Previous 3 – 5 years of experience with observability or application performance management technologies and techniques
Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed
Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
Bachelor’s degree in Computer Science or equivalent education or experience required
3 years of experience within the observability space

Desirable

Experience with web technologies such as HTML, CSS, and JavaScript
Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database
Advance knowledge of Operating Systems (OS) including Windows and Linux
Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP
Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
Experience with automation like Ansible, Puppet, Terraform, etc

What the job involves

As a [Employer hidden] Solution Engineer, you will be a key member of the [Employer hidden] sales engine and will be responsible for providing excellent technical support to the sales team
You will be the expert on [Employer hidden] and all facets of Advanced Observability
Within this exciting role, you will be responsible for executing great demos which demonstrate the [Employer hidden] unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with [Employer hidden]’s customers and completing RFIs & RFPs
You will also work across teams including [Employer hidden]’s innovation labs, [Employer hidden]’s Expert Services consultants, CSMs and marketing
Evangelize [Employer hidden]’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
Present [Employer hidden]’s vision to our customers C-suite executives
Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at [Employer hidden] sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
Gather, qualify and provide feedback from customers to Product Management to improve [Employer hidden]’s market share and meet the market needs
Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)
Position might be filled at a higher level based on candidate experience