Hire Administrator

Job Description

An excellent opportunity has arisen for a proactive and highly organised Hire Administrator to join a fast-growing, founder-led HVAC hire specialist based in Redditch. The successful candidate will play a key role in coordinating nationwide HVAC hire operations, working closely with engineers, logistics partners, suppliers, and customers to ensure seamless delivery of temporary heating and cooling solutions. This is a varied, fast-paced role suited to someone with strong organisational skills, a customer-focused mindset, and the ability to manage multiple priorities to tight deadlines. The role offers the chance to join a rapidly expanding business, contribute to continuous process improvement (including the rollout of a new ERP system), and build a long-term career within a dynamic operational environment.

Duties:

• Coordinate day-to-day hire operations, liaising with engineers and managing scheduling of hire jobs and projects
• Convert quotes into contracts and manage end-to-end hire processes, including rehiring
• Arrange and oversee transport logistics and manage transport quotations
• Maintain accurate records and handle all administrative tasks related to equipment hire and services
• Liaise with internal teams, suppliers, logistics partners, and customers to ensure smooth project execution
• Manage calendars, accreditation portals, and support contract-related queries
• Support the implementation of new ERP software and identify opportunities for process improvement
• Proactively identify ways to enhance customer experience and operational efficiency

Requirements:

• Strong communication and customer-facing skills
• Highly organised with excellent attention to detail
• Strong problem-solving and analytical abilities
• Ability to work well as part of a team and with external partners
• Planning or hire experience desirable
• Health & Safety experience desirable
• Tenacious, goal-focused, and able to work to deadlines

Salary / Package:

• Salary: £25,000 - £28,000 per year
• Company bonus scheme
• 25 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Company events and social hours

This is a fantastic opportunity to join one of the UK's fastest-growing HVAC hire specialists, offering stability, progression, and the chance to be part of an ambitious and supportive team. If this role is of interest, please apply today.

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