Service Coordinator
SKILLS
FULL DESCRIPTION
Service Coordinator
Company: [Employer hidden — view at passion-project.co.uk]
Location: Abingdon, Oxfordshire
Salary: £24500 - £29000 per annum
Type: Permanent
Job Description
An excellent opportunity has arisen for a Service Coordinator to join a well-established and growing business based in Abingdon.
This is a key role within the service team, responsible for coordinating incoming requests and ensuring engineers are effectively scheduled and deployed.
Key Responsibilities
- Logging incoming calls and service requests onto the system
- Scheduling and allocating jobs to engineers via the dispatch system
- Liaising with engineers by phone to coordinate workloads
- Monitoring job progress and ensuring timely completion
- Supporting general administrative duties across the service desk
Requirements
- Previous experience in a similar role (service coordinator / scheduler / helpdesk / admin) preferred
- Good working knowledge of Microsoft Excel, Word, and general IT systems
- Strong communication and organisational skills
- Ability to work in a fast-paced environment
Salary & Hours
£24,500 - £29,000 (DOE)
Monday to Friday, 9:00am - 5:00pm
Benefits
- 25 days annual leave + bank holidays
- Structured onboarding and training
- Supportive team environment
Location
Office-based role in Abingdon (local candidates preferred)
This is a fantastic opportunity for someone looking to join a stable and supportive business in a vital coordination role, with full training provided and long-term prospects.
Application Instructions
Applying is easy, simply provide a few details and your CV below