Forward Deployed Engineer

🔒 Confidential Employer

Posted 28 April 2026

LOCATION

Remote

TYPE

Full-time

LEVEL

Associate

SKILLS

Python APIs System integrations AI/ML concepts LLMs Workflow orchestration Multi-agent systems GenAI solutions

FULL DESCRIPTION

Forward Deployed Engineer

Company: [Employer hidden — view at passion-project.co.uk]

Location: Remote

Work Type: Full time

Description

Overview

The Forward Deployed Engineer (FDE) at [Employer hidden] is a pivotal, customer-facing role that bridges the gap between our cutting-edge AI technology and our clients' specific needs. We are looking for a hybrid technical expert and strategic consultant who can not only implement our solutions but also understand the business context to ensure successful integration, adoption, and value delivery.

Key Responsibilities

Technical Implementation & Integration
Lead the technical integration of [Employer hidden]'s products into customers’ systems, including API integrations, data pipelines, and custom workflows.
Develop and maintain robust, scalable solutions tailored to client requirements, leveraging your expertise in Python and other relevant technologies.
Troubleshoot complex technical issues during implementation and provide timely resolutions, collaborating with our internal engineering teams as needed.
Client Engagement & Solution Design
Act as the primary technical point of contact, thoroughly understanding the customers’ business objectives and technical landscapes.
Translate client needs into technical specifications and solution designs, ensuring alignment with [Employer hidden]'s product capabilities.
Design and architect [Employer hidden]-powered agent teams, assigning specialized roles and workflows tailored to client needs.
Conduct technical workshops and training sessions for customer teams to facilitate product understanding and adoption.
Collaborate with Customer Success Engineers and Support Engineers, to ensure customers’ success and smooth operations
Deployment & Optimization
Deploy, configure, and optimize [Employer hidden]-based multi-agent systems in production environments.
Develop and integrate custom agents, tools, and processes using Python and [Employer hidden]’s open-source libraries.
Monitor deployed solutions for performance, reliability, and business value, rapidly iterating on agent roles and workflows to adapt to evolving client needs.

Requirements

Qualifications & Desired Skills

Proven experience in a customer-facing technical role, such as a Solutions Engineer, Sales Engineer, or Technical Consultant.
Bachelor's degree in Computer Science, Engineering, or a related technical field is preferred.
Strong proficiency in Python and experience with APIs and system integrations.
Familiarity with AI/ML concepts and technologies, including AI agent frameworks and LLMs.
Exceptional communication, presentation, and interpersonal skills.
Knowledge of workflow orchestration, multi-agent systems, or distributed computing.
Experience building GenAI solutions and knowledge of design patterns, RAG, and working with various databases (SQL, NoSQL) are a plus.
Contributions to open-source AI agent projects or experience with human-in-the-loop systems is a significant bonus.

Team Collaboration

You will work closely with our Product, Engineering, Sales, and Customer Success teams to provide client feedback, resolve technical issues, support pre-sales activities, and ensure overall client satisfaction.

Performance Metrics

Your success will be measured by key indicators, including:
Successful project implementations and high client satisfaction.
Timeliness and effectiveness of technical support and issue resolution.
The quality of your solution designs and documentation.
Your contribution to product improvements through actionable client feedback.