Facilities Assistant (9-Month FTC)
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FULL DESCRIPTION
Facilities Assistant (9-Month FTC)
We are looking for a versatile and proactive Facilities Assistant to join our Facilities team. This hands-on role combines office operations, facilities management, and administrative support. You will assist the Facilities Manager, help maintain smooth office operations, and be involved in archiving sensitive documents such as wills. The role may also include occasional reception cover at our other offices.
This position is ideal for someone looking to start or develop a career in facilities management within a corporate and professional services environment.
Key Responsibilities
- Facilities Support: Assist with office maintenance, equipment checks, and day-to-day operational tasks.
- Office Hospitality: Prepare meeting rooms, provide refreshments, and ensure offices run smoothly.
- Archiving Wills: Organise, file, and securely manage wills and other sensitive legal documents.
- Reception Cover: Provide front desk support as needed, answering calls and greeting visitors.
- Support the Facilities Manager: Assist with projects, administrative tasks, and office coordination.
What We're Looking For
- A background in hospitality or customer service is essential, with proven experience in delivering exceptional service in a professional environment.
- Highly organised, flexible, and proactive with the ability to multitask and work independently.
- Ability to manage both hard facilities (maintenance, building systems) and soft facilities (office amenities, catering).
- Ability to work onsite across all our office locations (Birmingham City Centre, Solihull, Ward End).
- Previous facilities management or administrative experience in a corporate setting is a plus.
- Experience handling sensitive or confidential documents (legal or professional experience preferred).
- Strong communication skills and the ability to manage multiple tasks efficiently.
- Health and safety awareness and the ability to adhere to office regulations and procedures.
- Available to start immediately and commit to the full 9-month contract.
- Full driving licence is essential to travel between offices.
Benefits of Working at Wilkes
- We are offering a competitive salary alongside the following benefits:
- 24 days annual leave, plus bank holidays
- 2 additional days holiday are normally provided at Christmas (usually Christmas Eve and New Year’s Eve)
- Option to purchase up to 3 days additional holiday
- 8% pension (4% employee contribution, 4% employer)
- Life Assurance of 4X salary
- Health cash scheme
- Cycle to work scheme
- Employee Assistance Programme & Bereavement Support helpline
- Free flu jabs
- Discounted will writing and conveyancing
Apply For This Position
If you would like to apply for a role at the firm, please complete this form and attach your CV.
All successful candidates will be subject to our standard background checking process, and any offer of employment made is conditional upon successful completion of those checks. Details of how we handle your personal data can be found in our Candidate Privacy Notice.