Co-Ordinator (Hub Operations)

Job Description

Want to work for an award winning, market leading and successful business? We are an ambitious, innovative and growing Pallet Network providing excellent service to our customers. We have a unrelenting focus on being an employer of choice, to ensure our employees love coming to work and enjoy:

• basic salary of £30,000.00 pa
• bonus available for commissioned loads won
• range of useful benefits
• pension
• enhanced annual leave – increased with length of service milestones
• life cover
• supportive employee assistance programs
• … and much more!

We want you to stay with us long term, so we surround you with a friendly supportive team, award winning training and upskilling opportunities. We listen, continuously improve and provide benefits that grow with your length of service and dedication.

Role-specific responsibilities:

• Report on KPI’s to the Management Team
• Support on both Transport and Hub Operations
• Support with procurement for the departments
• Ensure compliance with all transport regulations when carrying out duties
• To complete all necessary administration duties
• Report any discrepancies and updates to the Line Manager
• Maintain Customer relations through regular communication
• Promote collaboration and positive teamwork
• Promote positive cross functional teamwork with both department and other teams in the business

Accounts Receivables (customers and members)

• Reconcile customer/member ledgers and resolve discrepancies.
• Perform credit control activities including contacting customers/members for overdue payments (calls / emails / teams meetings / occasional face to face meeting with key customers)
• Post customer/members invoices accurately into the financial system.
• Ensure timely allocation of customer/member payments.
• Respond to customer/members inquiries regarding invoices and payments.
• Monitor and manage customer/members credit limits.
• Collaborate with other departments to ensure invoices are paid timely.

The ideal candidate will have:

• Proficient in Microsoft Office Applications
• High Integrity, with a professional & customer focused attitude
• Ability to work under pressure
• Ability to work well independently and part of a team
• Highly organised, strong and influential communicator

Your career development?

We take every employee's career and development seriously. If you want to be the very best long term, or you have a vision to progress to other roles over time, we have dedicated learning and development pathways that are open to every employee. All employees are offered career discussions, so there is always opportunities to plan your next career move within [Employer hidden].

Diversity and Inclusion

We believe the diversity of our employees as critical to our on-going success. By our employees feeling that they can bring their authentic selves to work every day will ensure we achieve excellence.

Proud to support

Awarded the Gold Armed Forces Covenant and therefore we encourage veterans to apply for our roles and if the essential criteria is met then we will endeavour to offer an interview

We are a Disability Confident Employer

We are an organisation committed to creating an inclusive workplace by challenging attitudes toward disability, removing barriers to employment, and ensuring disabled people have the opportunity to fulfill their potential. We actively work to attract, recruit, and retain disabled employees, and are recognised by the government-led Disability confident scheme.

What will you need to do next?

If you are interested in the role please can you send your CV and cover letter to HR ([contact hidden]) or click the button below!

Interested in this role? Click here to apply