Administrative Assistant

Job Description

[Employer hidden] are looking for a part-time Administrative Assistant to join their busy Sevenoaks office.

We are looking for someone with administrative experience in a busy fast paced environment. The successful candidate should have good experience using computers and software such as outlook, word, excel etc. Effective communication skills are key for this role.

This role is 21 hours a week, Monday, Tuesday & Wednesday, 9.00- 5.00 with a 1 hour lunch.

The main duties of the role include:

• Answer calls and maintain a rapid response rate according to agreed standards in an efficient, professional, and courteous manner.
• To be aware of the availability of staff likely to receive inbound calls.
• Log information on calls received, where required and maintain detailed and accurate records.
• Provide support and assistance to Account Handlers, Account Executives and other staff within the Company.
• Occasionally assist with the opening, scanning and distributing of any incoming mail ensuring that it is saved in the Policy Administration System.
• Manage the Sevenoaks Office – Mailbox and distribute accordingly, saving all external emails into the Policy Administration System as and when required.
• Assist Team Members with the saving of emails into the Policy Administration System, as and when required.
• Arrange client appointments, send confirmation emails for visits, adding Outlook calendar entries and updating the Policy Administration System.
• Assist with the preparation of renewal packs for Account Exec for visits, as and when required.
• Arrange appointments for security surveys as and when required and update the survey book and/or calendar.
• Prepare and issue renewal letters and process renewals within Policy Administration System, as and when required.
• Provide cover for the processing of endorsements within the Policy Administration System when colleagues are on annual leave, and to save into the Policy Administration System.

Following successful completion of a three month probationary period you will be invited to join our valuable pension scheme, Private Medical Insurance, Cash Plan and other employee benefits.

In return we offer:

• 25 days A/L increasing to 30 days after 5 years service, plus bank holidays - pro rata.
• Private Medical Insurance
• Cash Plan Scheme – can help you to cover the cost of everyday healthcare by reimbursing you for some or all of the cost of routine and/or unforeseen healthcare costs and appointments.
• Employee Assistance Programme – includes access to a variety of confidential tools for general health and wellbeing tips plus mental health support.
• Cycle to Work Scheme
• Monthly staff recognition Awards – March Star Awards. Nominated by staff for staff.
• 14% of the workforce are Mental Health First Aiders
• Wellbeing Committee, run by staff for staff
• Menopause Matters Awareness Group
• Diversity, Equity, Inclusion and Belonging Forum
• Employer Supported Volunteering
• Staff Suggestions Awards
• Regular Pulse Surveys to ensure staff have a voice

If this sounds like a role for you please do click apply below!

Please also get in touch if you have any questions at [contact hidden]

Application Instructions

Please click apply below or get in touch if you have any questions at [contact hidden]. You can also apply via Jotform or Indeed.