Business and Customer Support Advisor

🔒 Confidential Employer

Posted 27 April 2026

LOCATION

Arbroath

TYPE

Full-time

LEVEL

Not specified

SALARY

£30,505 / year

SKILLS

Financial Processing Budget Management Collaboration Adaptability Customer Service Communication

FULL DESCRIPTION

Job Description

Based at Bruce House, Wellgate, Arbroath, DD11 3TL. This job is Workstyle 5 – Hybrid+.

You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from home for part of your week and spend some time in council buildings to best suit your work, meetings and collaboration.

The Business and Customer Support team operates as one integrated team.

While you may be appointed to a particular area of responsibility, duties can change to meet service demands. Flexibility, and a positive approach to change are essential.

This job will have a focus on financial processing and managing individual budgets so require a level of financial knowledge, and requires collaboration, adaptability, and a commitment to delivering excellent service.

For more information on the role, please contact Pamela Rennie - [contact hidden]

Please note interviews will be held Monday, 18 May 2026.

Requirements

You must have the ability to become a member of the PVG Scheme. Please refer to job outline and person specification for further details and requirements for this job.

About [Employer hidden — view at passion-project.co.uk]

In addition, please refer to the "applicant guidance" document when completing your application form and to the "welcome to Angus" document and our website https://www.angus.gov.uk/jobs_and_training/working_for_angus_council for more information about working for [Employer hidden].

The Individual

We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload. We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job: Those with disabilities, recognised caring responsibilities, care experienced young people and ex-armed forces personnel. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.