Key Account Manager

Job Introduction

[Employer hidden] located in Carlisle is on the lookout for a dedicated Key Account Manager to join our friendly team providing exceptional levels of service to our customers for our Solway region. The position will see you working: 5 days per week Monday to Friday 8.00am - 18.00pm

Salary - 33k - 44k

Company Vehicle or allowance

From day 1 as a [Employer hidden] colleague, you will have access to a comprehensive benefits package including: • Company vehicle for business and personal use • Holiday allowance of 23 days plus bank holidays rising to 25 days • A pension that pays through salary sacrifice • BUPA medical insurance discounted scheme • Life assurance 2 x salary • Career development pathways • Vehicle purchase discount • Employee discounts with the Network Benefits • Employee assistance programme • Colleague introduction award • Great career development • Onsite mental health first aiders • Seminars providing education on mental, physical and financial wellbeing • Being Brilliant Awards • Engagement & Charity Events

Here at [Employer hidden] we’re proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, [Employer hidden] wants to be part of your future.

Studies highlight that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job criteria. At [Employer hidden] we encourage All to apply and are on the lookout for candidates who act with integrity. Our colleagues truly are our most important asset, and we believe in driving a fully inclusive talent dominated workplace and you could be just who we are looking for.

As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

As a Key Account Manager at [Employer hidden] in Carlisle we will be looking for you to be able to demonstrate: • Experience in customer account management • Truck knowledge • Excellent communication skills both verbal and written • Clear vision in achieving business goals • An ability to build and maintain strong working relationships with both colleagues and customers. • An understanding of the demands of the role and the time and attention needed to produce impressive results.

It would be advantageous if you had: • DAF Product experience

Main duties will be: As a [Employer hidden] Key Account Manager, you will be responsible for obtaining and maintaining long term key customers, identifying needs and requirements to promote our companies’ solutions and contributing to sustaining and growing our business. • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition • Acquire a thorough understanding of key customer needs and requirements • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives • Ensure the correct products and services are delivered to customers in a timely manner • Serve as the link of communication between key customers and internal teams • Resolve any issues and problems faced by customers and deal with complaints to maintain trust • Play an integral part in generating new sales that will turn into long-lasting relationships • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics • To enjoy your time as a Brilliant Colleague within [Employer hidden].

Together We Make a Difference and it is our ambition to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

Should you wish to apply and be part of the Brilliant Team at [Employer hidden] you can text MOTUS SOL to 66777 or apply via the system and you can be assured your application will be acknowledged in a timely manner.