Principal CX Consultant

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£85,000 / year
CATEGORY
Technology
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Oracle CX Cloud IT Architecture design Oracle Cloud CX CRM Integration Cloud Oracle Digital Experiences AI Oracle Visual Builder

FULL DESCRIPTION

Principal CX Consultant

[Employer hidden — view at passion-project.co.uk] is recruiting for a Principal CX Consultant with extensive experience with Oracle CX applications, Cloud CX CRM, sales and technology. Responsibilities include providing technical consulting services, taking architectural decisions, managing technical teams, and configuring Oracle CX applications.

Key Responsibilities:

  • Provide high quality technical consulting services to end-clients (in one or more technologies).
  • Oracle platforms: Integration Cloud, Oracle Digital Experiences AI chat boxes, Oracle Visual Builder or similar.
  • Taking architectural decisions and producing designs
  • Oracle Cloud CX CRM
  • Taking third party software decision
  • Technically leading/guiding technical delivery teams, acting as the expert
  • Managing and guiding technical teams
  • Configuring Oracle CX applications to support any requirements needed (core, non-core, integration, specialised modules)
  • Defining development, configuration management and deployment processes at clients
  • Responsible for overall management of risks and issues, and defining and mitigating key project risks.
  • Help to drive technical innovation within the company.
  • Act as a technology evangelist
  • Identification of further sales opportunities at existing clients
  • Delivery of pre-sales activities to support the sales process
  • Creating and maintaining project plans
  • Engaging with Oracle as part of understanding more about the products in which we specialise and their roadmaps Ensuring compliance

Required skills:

  • 8-15 years’ experience with cutting-edge Oracle CX Cloud
  • Excellent working experience with IT Architecture design
  • Delivered multiple projects of Oracle CX Cloud
  • Good knowledge of any of the following platforms: Integration Cloud, Oracle Digital Experiences AI chat boxes, Oracle Visual Builder or similar.
  • Hands on experiences with various Oracle technologies
  • Background: Engineering or Computer Science

Compensation£70k - £85k + package

LocationLondon

Schedulepermanent

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