Sales Assistant

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
London - White City
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Sales Product Knowledge Teamwork Communication Retail Stock Management

FULL DESCRIPTION

In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You will be the host of many in store parties and events across the year and may be required to work external events where we travel to a different location to provide our 5* experience to a new crowd. You will learn about our spa treatments and help promote them to our customers where they can relax and unwind at our Covent Garden and Oxford Steet spa locations in London.

Key Responsibilities

  • Greet customers warmly and create a welcoming store environment.
  • Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
  • Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
  • Hosting in-store parties & events, providing a memorable and inclusive experience for customers.
  • Maintain a clean, tidy, and visually appealing shop floor.
  • Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
  • Support our spa locations in Covent Garden and Oxford Street by encouraging customers to enjoy and relax with our spa treatments there.
  • Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
  • Participate in ongoing training and development to enhance product knowledge and customer service skills.
  • Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
  • Work on in-store and external events to leave lasting impressions on customers.

Skills and Experience

Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

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