Matchday Security & Executive Security 2026/27 Season

Matchday Security & Executive Security 2026/27 Season

We are seeking enthusiastic and reliable Matchday Security to join our team during our 2026/27 season. [Employer hidden — view at passion-project.co.uk] is a vibrant and inclusive venue, welcoming thousands of supporters each matchday. We pride ourselves on delivering a safe, friendly, and unforgettable experience for all visitors. The purpose of the role is to ensure the safety, security and enjoyment of all spectators and staff during our events.

• Provide excellent customer service and assist spectators’ queries.
• Monitor crowds and ensure public safety throughout the venue.
• Conduct ticket and bag checks at entry points.
• Guide visitors to their seats and direct them around the stadium.
• Respond to incidents quickly and professionally, escalating where necessary.
• Uphold stadium ground regulations at all times.
• Attend pre-event briefing, and ensure all information is understood.
• Attend all training sessions required.
• Monitor the crowd within your designated areas for signs of overcrowding or distress.
• Ensure all exits and evacuation routes are kept clear at all times.
• To recognise any potential hazards/suspect packages, report any findings immediately to stand supervisor.
• To remain at deployed areas unless instructed to leave by an authorised person such as Supervisor, Head Steward, Safety Officer.
• Report any damages or defects which could pose a threat to spectator safety to the area supervisor
• To remain calm under pressure.
• Assist fully in the evacuation of the ground.
• Be available to work a minimum of 75% of fixtures including both mid-week evenings and weekend fixtures throughout the course of a season

Health & Safety:

Casual Worker requirements:

• Maintain up to date knowledge of Health & Safety related guidance and processes within your role and in line with the Club’s Health & Safety Policy.
• Consider the Health & Safety implications of all actions and inaction within your role.
• Support and uphold agreed standards for Health & Safety compliance, including assisting in accident, dangerous occurrence and near miss investigations within your role.
• Follow and adhere to; safe management systems and working practices in line with the Club’s Health & Safety Policy.
• Ensure you have been briefed and are confident in using any equipment prior to use and seek guidance from your supervisor as required.
• Regularly review risk assessments, safe working, and management systems associated with your role.
• Liaise regularly with the Club’s appointed Health & Safety representatives to support and maintain compliance
• Maintain records of all Health & Safety issues within your role and area of responsibility.

MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION

Essentials

• Able to communicate in a clear and concise manner.
• Can follow instructions and steward expectations of the role and standards outlined in our Matchday Steward Handbook.
• SIA Licence

Desirable

• Level 2 NVQ Spectator Safety

Specific Experience:

• Experience of working within a similar role previously.
• Experience of working within a customer facing role.

Abilities/Skills/Knowledge:

• Friendly, approachable with a professional attitude.
• Strong communication skills.
• Ability to work and remain calm under pressure.
• Punctual, reliable and flexible with working hours covering evening and weekend shifts.

Additional Information:

• This a casual role
• Applicants must be eligible work in the UK
• Applicants must be aged 18+