Project Manager

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Newcastle upon Tyne
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£50,000 / year
CATEGORY
Construction
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Project Management Customer Service Construction Bathroom Fitting Surveying CAD Health & Safety CRM

FULL DESCRIPTION

We are currently looking for a Project Manager in the Newcastle Upon Tyne area to join our team on a full-time, long-term basis, working closely with our installation teams and customers to deliver high-quality bathroom projects.

As a Project Manager, you will be:

  • Managing the full customer journey from survey through to installation completion
  • Carrying out detailed technical surveys and producing accurate specifications
  • Overseeing bathroom installation projects and resolving on-site challenges
  • Working closely with installers to ensure high-quality delivery and customer satisfaction
  • Managing customer relationships, including vulnerable and elderly clients with care and professionalism
  • Handling reactive works, warranty issues, and escalations
  • Collaborating with Sales, Operations, and internal teams to maintain service standards
  • Monitoring KPIs such as installation timelines, costs, and customer feedback
  • Supporting and developing an effective, skilled installer network

I’d love to speak to anyone who has:

  • Previous experience in project management within construction or installations
  • Strong technical knowledge of bathroom fitting or similar trades
  • Experience carrying out surveys and producing detailed plans (CAD knowledge desirable)
  • Excellent communication and customer service skills
  • The ability to manage multiple projects and work proactively
  • A strong understanding of health & safety and customer-focused regulations
  • Experience working with CRM systems or field-based software

This Project Manager role is offering the following benefits:

  • £40,000 – £50,000 per annum
  • £4,800 per year car allowance
  • Monday – Friday, 40 hours per week
  • Pension: Standard auto enrolment
  • 25 days plus bank holidays, increasing by 1 day per year after 2 years of service (up to 30 days)
  • Birthday leave: Paid day off on your birthday (in addition to annual leave)
  • Full-time, permanent position
  • Company support and ongoing development
  • Opportunity to work with a growing and reputable business
  • Long-term career progression opportunities

If this Project Manager role sounds like something you’d be interested in, or call Alex on [contact hidden]

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