Planner

🔒 Confidential Employer

Posted 24 April 2026

LOCATION

Cambridge

TYPE

Contract

LEVEL

Entry-level

SKILLS

Scheduling Customer Service Communication Skills IT skills Planning Administration

FULL DESCRIPTION

Join a well-established Social Housing contractor in a fast-paced and rewarding role where you will play a key part in coordinating repairs and maintenance works, ensuring residents receive a responsive and efficient service. This Planner position offers the opportunity to support housing repairs across the Cambridge patch, based out of the Hitchin office, helping to deliver a high-quality and customer-focused maintenance service. The role is offered on a short-term temporary contract, providing immediate work within a supportive team environment.

As a Planner, you will be:

Scheduling responsive maintenance works for operatives
Managing diaries and booking repair appointments efficiently
Communicating with residents to confirm appointments and provide updates
Liaising with operatives, contractors, and internal teams
Updating internal systems with accurate job and appointment details
Supporting the wider team with administrative and coordination tasks

I’d love to speak to any Planner who has:

Strong customer service experience, ideally within a housing or repairs environment
Confidence speaking on the phone and dealing with residents
Good organisational and communication skills
Previous experience in planning, scheduling, or administration (desirable but not essential)
The ability to work effectively in a fast-paced environment

Key requirements for this Planner role:

Strong IT skills and the ability to update internal systems accurately
A reliable and proactive approach to work
Ability to work in an office-based environment in Hitchin
A positive and team-focused attitude

If this Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at [contact hidden] or on [contact hidden] for more information.