Used Car Sales Executive

Job Description

Responsibilities

• Engage with customers to understand their needs and recommend suitable vehicles.
• Manage the sales process from initial contact to demonstration, closing the deal, handover and follow up.
• Introduce additional products and services to enhance customer satisfaction.
• Maintain accurate records using CRM software and utilise existing database to prospect customers.
• Collaborate with team members to achieve sales targets.
• Stay informed about industry trends and competitor offerings.
• Provide excellent communication and phone etiquette throughout the customer journey.
• Work as part of a team to uphold physical and digital product presentation and standards.
• Work in line with FCA and Treating Customers Fairly Guidelines

Qualifications

• Proven experience in car sales or automotive retail.
• Strong communication and interpersonal skills.
• Knowledge of CRM software is preferred..
• Organisational skills to handle administrative tasks efficiently.
• A passion for cars and delivering exceptional customer service.

Personal Requirements

If youre ready to accelerate your career in a fulfilling, rewarding role as part of an established, successful and trusted team, get in touch. [Employer hidden — view at passion-project.co.uk] is proud to have a straight-forward pay plan in place without the onerous KPIs that come with a PLC work environment. OTE £50,000+. Full, clean driving license essential.