D365 Customer Insights Journey Specialist
🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Kent Street
TYPE
Contract
LEVEL
Mid-Senior level
CATEGORY
IT
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Dynamics 365 Customer Insights
Email Marketing
HTML
CSS
Email Design
CRM
DotDigital
FULL DESCRIPTION
D365 Customer Insights Journey Specialist - Outside IR35 - 3 months
WeDo are representing a not-for-profit organisation currently seeking a skilled contractor to lead their email marketing activity for an initial 3-month period. This role offers the chance to take ownership of the planning, delivery and evaluation of impactful email campaigns, while supporting the rollout of a new CRM and email marketing platform.
Key responsibilities include:
- Testing and supporting the configuration of Dynamics 365 Customer Insights – Journeys
- Building and refining emails using new templates ahead of launch
- Ensuring compliance with deliverability requirements
- Supporting further development of templates as needed
About you:
- Strong background in email marketing campaign management
- Hands-on skills in HTML/CSS for email design and build
- Experience working with email marketing platforms (Dynamics 365 Customer Insights – Journeys essential; DotDigital desirable)
This is a great opportunity to make an immediate impact at a pivotal time of change. If you’re available from mid-September and have the expertise outlined above, please get in touch to discuss further.
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