Food and Beverage Manager

PRIMARY ROLE RESPONSIBILITIES

Reporting to the Hotel Manager, the role of Food and Beverage Manager is responsible for overseeing the levels of service delivered across all food and beverage areas as well as being a hands-on operational leader driving excellence within our Bar & Grill team. The primary responsibilities of the role include:

• Our F&B operation is the ‘heart and soul’ of our operation. You will be the custodian of this, running and overseeing services across F&B, ensuring the highest levels of service to all guests, delivering on-the-job coaching to our team, always having a hands-on approach to service and hosting, driving standards at all times.
• As a senior manager within the business, work closely with colleagues within the management team, especially our Head Chef. Work with Reception to increase resident to diner ratios and to provide guests with the full Dakota experience.
• Drive the commercial running of F&B operation including managing payroll by overseeing the development of the rota and approving them, managing the bookings diary, sequence of service, as well as driving a culture of sales through service. Maintain and have a full understanding of supplier contracts, overseeing the accurate completion of accurate stock takes and effective orders.
• Always be working to develop the knowledge of your team, and enthuse the entire team with all your passion for food and beverage.
• Work closely with HR to support the journey of all F&B team members by being involved in the interview process, ongoing training, holding appraisals, and conducting frequent one-to-one meetings. Implement training plans and deliver on-the-job training to drive the smoothest, most polished levels of guest service throughout the F&B operation.

BENEFITS

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

• Special discounts on stays and dining at any Dakota
• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Additional holiday day on the first anniversary of your employment
• Family-friendly flexible working options
• Meals on duty and uniforming
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least three years’ experience as a Restaurant Manager or above in a similar calibre of full-service restaurant [required]
• At least one years’ experience in a leadership position overseeing beverage in a cocktail bar environment [required]
• Experience working in a hotel environment including being a Duty Manager [preferable]
• Holding valid personal license [preferable]
• Fully flexible in working shifts including evenings and weekends [required]
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.