Operations Support Assistant
SKILLS
FULL DESCRIPTION
The [Employer hidden — view at passion-project.co.uk] is recruiting an Operations Support Assistant in our Facilities team, which sits within our Estates Department. Reporting to the Facilities Manager, you will provide hands-on, general support to users of the building and facilities, undertake porterage duties, basic troubleshooting, general support and some basic administration. Weekend and evening work will be required according to business needs.
Operations Support Assistant
About the [Employer hidden]: [Employer hidden] is an iconic music and arts venue in Camden. Since the 1960s we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history. The Role: The [Employer hidden] is recruiting an Operations Support Assistant in our Facilities team, which sits within our Estates Department. Reporting to the Facilities Manager, you will provide hands-on, general support to users of the building and facilities, undertake porterage duties, basic troubleshooting, general support and some basic administration. Weekend and evening work will be required according to business needs. About you: Providing support for the site 7 days a week from 8:00 to 21:30, the Facilities Team work to high standards, are organised, reliable, able to deliver to deadlines, and are willing and able to liaise with a variety of departments. If this sounds like you and you have Porter, Office Admin or manual handling experience, we would love to hear from you. We take pride in our amazing venue and studio facilities, and our Estates team plays a key part in maintaining the presentation standards of our estate and ensuring that all our staff, visitors and young people have a positive and memorable experience here. We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply. The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role. For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by Midnight, 8th May 2026. Contract: Permanent Hours:35 hours per week (excluding breaks) Salary: £29,299.46 per annum Application Deadline: 8th May 2026, Midnight Interviews: WC 11th May Benefits: 25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days Ability to buy up to 3 days annual leave Pension scheme Cycle to Work, Tech and Home Scheme Season Ticket Loan Employee Assistance Programme (EAP) Health Cash Plan Group Life Assurance Staff discount at our bar and café Complimentary staff tickets Enhanced Maternity, Paternity and Adoption leave Staff networks, forms and social groups All personal data submitted to the [Employer hidden] in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the [Employer hidden] retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months.