Claims Handler

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Preston
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Insurance
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer-Centric Approach Communication Claims Processing Policy Analysis IT Skills Adaptability Numeracy Literacy

FULL DESCRIPTION

Claims Handler

Interested in starting a career in an international insurance company? Look no further! [Employer hidden — view at passion-project.co.uk] is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.

What will your day look like:

  • Liaising with customers, insurers, suppliers, and colleagues nationwide
  • Analysing policies to determine claim coverage and devise efficient claims processing strategies
  • Keeping policyholders informed about claim progress through well-crafted correspondence
  • Setting up new claims, appoint contractors, and update internal systems
  • Issuing payments and arrange settlements as needed
  • Ensuring compliance with contractual and regulatory requirements
  • Contributing to team success and driving business growth

Knowledge and Abilities:

  • Customer-Centric Approach: As a great communicator, you’ll be the voice of [Employer hidden]. Your empathetic service will leave a lasting impression on our customers.
  • Thriving in Fast-Paced Environments: Embrace challenges and deliver swift outcomes
  • Attention to Detail: Excellence lies in the little things.
  • Proactive Attitude: We love enthusiasm! Be the driving force behind positive change.
  • Numeracy, Literacy and IT: You can offer strong numeracy, literacy and IT skills
  • Adaptability: Challenging conversations? No problem. You handle them with grace and professionalism.
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