Paralegal

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Bolton
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Legal
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Communication skills MS Office Excel Word Outlook Legal environment Negotiating

FULL DESCRIPTION

The Paralegal will undertake a variety of tasks to support the members of our team in achieving Client KPI’s and SLA’s. They will be involved in variety of tasks to support the File Handlers in the team in defeating suspected fraudulent insurance claims.

Key Accountabilities

  • Update our case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.
  • Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications
  • Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case. Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts.
  • Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.
  • Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines
  • Diarising and updating CRU
  • Undertaking additional ad hoc duties to support the File Handlers and the team, as required and may include:
    • Complete initial steps in recovery of our Client’s outlay and collate the outcome
    • Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims
    • Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities
  • To ensure compliance with the SRA Standards & Regulations
  • Adhere to the [Employer hidden — view at passion-project.co.uk] Values

Experience, Skills and Qualifications

  • Experience of working in a legal environment is desirable
  • Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information
  • Dealing with calls and enquiries from customers, suppliers and/or the public
  • Gathering and recording information
  • Proficient in MS Office (notably Excel, Word and Outlook)
  • Proficient in the use of alpha numerical filing systems
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