Assistant File Handler

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Birmingham
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Legal
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Organisation Motivation Willingness to learn Taking direction Procedural tasks Military personnel records

FULL DESCRIPTION

Supporting File Handlers; performing delegated tasks, to pursue the progression and/or resolution of a file as a soon as practically possible. The role with involve working upon complex and high value military claims in a fast paced environment allowing for development in NIHL cases.

Key Responsibilities

  • To undertake initial steps on a file including sending out acknowledgements, and procedural documents such as registration of CRU and the obtaining of key documentation.
  • Conducting such investigations as are appropriate and as may be delegated by File Handler/s, this could include obtaining and reviewing military personnel and medical records/medical evidence.
  • Carry out standard procedural tasks.
  • Progress with training to allow development with the role to allow the completion of more complex tasks
  • Instructing experts where the need arises.
  • To assist the File Handlers in progressing the file in the most appropriate manner.
  • To ensure compliance with SRA Standards & Regulations.

Activity Time Frames:

  • Adaptable, follows direction of the File Handler/s and prioritises own activity on a daily basis.
  • Typically expects 6 chargeable hours per day, to be agreed at team local level.
  • Support File Handlers
  • Works on case load of File Handlers.
  • Completes delegated tasks within the time frame set

35 hours per week

Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.

Skills, Knowledge & Expertise

This role is a junior entry level role that will support an individual in the first steps of their legal career. This role will initially involve repetitive tasks, however, opportunities to develop (where desired) will be supported based on the performance of the individual and the appetite to progress in the role. 

Capabilities needed to succeed and excel in the role.

  • Organisation.
  • Motivation.
  • A willingness to learn.
  • Able to take direction from a more senior individual.
  • Technical knowledge and Experience to be developed

Job Benefits

  • Davies Incentive Plan
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death in Service
  • Critical Illness Cover
  • PHI/Income Protection (Private health insurance)
  • Pension Contribution based 5% Employee / 3% Employer
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets

* after successfully completing probation

Sign up free — access 45,000+ UK sponsor-licensed jobs