Pre-Lit Credit Hire File Handler

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Belfast
TYPE
Full-time
LEVEL
Associate
CATEGORY
Legal
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Pre-litigated claims handling Credit Hire Claims Negotiation Case Management Legal Doctrine Analytical Skills Communication Skills IT Skills

FULL DESCRIPTION

Pre-Lit Credit Hire File Handler

To pursue settlement of a case load of pre-litigation credit hires file in accordance with agreed cycle times and spend targets, ensuring Client Guidelines are adhered to. It is important that the job holder can quickly review files and formulate an initial Strategy, commence early telephone negotiations with Credit Hire Organisations and Third Party Solicitors and liaise with Insurers where necessary.

Key Responsibilities

  • Reviewing pre proceedings files, noting and abiding by Client Guidelines.
  • Formulating, implementing and updating strategies as necessary.
  • Delivering market leading indemnity spend and strong results for clients.
  • Robust negotiations with Credit Hire Organisations and Third party Solicitors.
  • Using current legal doctrine and case law strategies to expedite settlement.
  • Assisting Fee Earners on litigated matters.
  • Where appropriate building strong working relationships with insurer clients.
  • Proactive handling of cases to avoid complaints or other issues.
  • Ensuring tasks are carried out as per Schedule in Case Management System.
  • Ensuring files are kept within ISO 9001 guidelines.
  • To ensure compliance with the LSNI Regulations.

Skills, Knowledge & Expertise

  • Some experience of handling Pre-litigated claims is essential.
  • Specific experience of handling Pre-Litigated Credit Hire Claims is highly desirable.
  • Educated to A Level standard or equivalent, with a degree being desirable.
  • Ability to use own initiative.
  • Ability to plan and prioritise workloads, keep to deadlines and work under pressure.
  • Excellent listening and verbal communication skills
  • Excellent analytical skills and attention to detail.
  • Good telephone negotiation skills.
  • Ability to follow work processes and keep to Strategy.
  • Ability to recognise when sensitivity and tact are required.
  • Ability to make decisions and remain calm under pressure.
  • Ability to effectively work within a team.
  • Confidence to take initiative to innovate and adapt to changing situations.
  • Confidence to seek advice and guidance when dealing with new tasks.
  • Good IT skills including Word, Outlook, and experience of a Case Management System preferred.

Job Benefits

  • 25 days holiday per year.This increases with level of service.Opportunity to buy & sell 3 days
  • Family Cover Private Medical Insurance
  • Health Care Cash Plan
  • Death in Service
  • Critical Illness Cover
  • PHI/Income Protection (Private health insurance
  • Pension
  • Cycle to Work Scheme
  • Tech Scheme*
  • Season Ticket Loan*
  • Car Parking Scheme*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets

*after successfully completing probation

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