Claims Handler CH1

🔒 Confidential Employer

Posted 24 April 2026

LOCATION

Leeds

TYPE

Full-time

LEVEL

Entry-level

SKILLS

Public Liability claims Property Damage claims Client SLA’s Customer service Communication skills Negotiation skills

FULL DESCRIPTION

The claims handler will be responsible for managing a caseload of Public Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

Key Accountabilities

To pro-actively manage a caseload of Public Liability & Property Damage claims
Maintain accurate data on relevant case management system
Comply with set client SLA’s
Ensure quality service standards and productivity levels are maintained to a high standard
Undertake appropriate additional tasks provided by the Team Leader

Experience, Skills and Qualifications

6 months relevant experience or law degree or equivalent
Excellent attention to detail
Strong communication and negotiation skills
Strong organisational skills
Excellent client care and customer service skills
Ability to manage own volume workload via task management
Ability to work as a team and independently

Benefits

Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Simply Health Care Cash Plan
WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death In Service – after 1 years’ service
Pension Contribution based 5% Employee / 3% Employer
Employee Resource Groups
Employee Volunteering Programme
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets

*after successfully completing probation