Intelligence Assistant

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Bolton
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Legal
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

IT literacy Communication skills Attention to detail Prioritisation Data entry Database management

FULL DESCRIPTION

Intelligence Assistant

[Employer hidden — view at passion-project.co.uk] is looking to recruit an Intel Assistant to join the busy, fast paced Intelligence Team. The Intel Assistant in an entry-level role with future progression prospects. The Intel Analyst will be part of a team that form part of a wider Intelligence team based in our Horwich, Bolton office.

Key Accountabilities

  • Identifying key information from new files and manual entry of data onto various internal databases
  • Decision making on what enquiries can be followed up and liaising with the Intelligence Analyst and internal file handler accordingly
  • Making calls to insurers to obtain information relating to previous claims
  • Compliance with service level agreements (SLAs) and internal policies and procedures
  • Prioritising own workload and ability to maintain focus and commitment once sign off has been achieved
  • Prepare responses to internal and external requests received based on the file information
  • Communicate in a professional manner to obtain information
  • Chargeable time recording targets – the target will increase during the probation period in accordance with progression and competency in addition to team focussed targets
  • Provide and maintain accurate MI Spreadsheets

Experience, Skills and Qualifications

Essential:

  • Pass in English & Maths GCSE or equivalent
  • IT literacy
  • Good telephone manner
  • Good communication skills
  • Accuracy and attention to detail must be of a high standard, especially when dealing with repetitive type tasks
  • Ability to prioritise and work on own initiative
  • Ability to work under pressure, meet deadlines and organise workload
  • Commitment to learning and understanding processes and building a level of experience within the role

Desirable:

  • Previous experience of working in a target driven environment and/or time recording.

Benefits

  • Davies Incentive Plan
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death In Service – after 1 years’ service
  • Pension Contribution based 5% Employee / 3% Employer
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets

*after successfully completing probation

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