Credit Controller - FTC
SKILLS
FULL DESCRIPTION
Credit Controller - FTC
At [Employer hidden — view at passion-project.co.uk] people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: - Reward platform – discounts for over 800 retailers - 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!) - Development, training, and professional qualifications [Employer hidden] Group are currently looking for a Credit Controller to join our account team in Stoke on Trent. The Credit Controller is responsible for chasing outstanding invoices for the company and plays a vital role in the cash-flow of the organisation.
What will your day look like:
- Handling specific ledgers of accounts as part of the finance team
- Chasing debt by telephone and email, along with spreadsheet chases.
- Processing and generating reminder letters and monthly statements.
- Liaising with sales ledger/accounts receivable to resolve outstanding queries.
- Investigating and resolving queries relating to non-payment of invoices.
- Uses initiative and imagination to achieve results, reducing debtor days, while promoting client goodwill.
- Maintaining accurate and up to date client details and account records.
- Handling queries and resolving problems within company guidelines and policy.
Knowledge and Abilities:
- Experience in Insurance Claims
- The ability to work in a team as well as individually.
- Good attention to detail and accuracy.
- High level of skill in organising and prioritising.
- The ability to work under pressure and to deadlines.
- Good IT skills, including Word and familiar with Excel.
- Excellent written and verbal communication skills.