Assistant File Handler - Abuse
SKILLS
FULL DESCRIPTION
[Employer hidden — view at passion-project.co.uk] are seeking an Assistant File Handler to join our Abuse and Social Care Team. This team have been involved in many precedent-setting cases and regularly handle cases in the appellate courts. You will be working on complex claims of considerable sensitivity and profile with a varied caseload of defendant abuse and social care claims and litigation.
Key Responsibilities
To assist file handlers in progressing the files.
Review and analysis of relevant documents
Analysis of liability, quantum and causation
Client liaison
Compliance with court directions and timetables.
Drafting documents and correspondence to clients/court/witnesses/claimants solicitors
Instructing and liaising with Counsel/experts
Completing and updating MI
Achieve a chargeable target
Assisting with the preparation of document bundles for hearings
Compliance with client SLAs
Skills, Knowledge & Expertise
Demonstrable understanding of clients, colleagues and others
Excellent communication skills
Ability to prioritise tasks and to work under pressure
Excellent organisational skills
Adherence to guidelines and procedures
The ability to work as part of a team and independently
Previous experience of abuse or social care claims is desirable but not essential
Previous experience of personal injury work is desirable but not essential.
Job Benefits
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
Simply Health Care Cash Plan
WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death in Service
Critical Illness Cover
PHI/Income Protection (Private health insurance)
Pension Contribution based 5% Employee / 3% Employer
Employee Resource Groups
Employee Volunteering Programme
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets.
*after successfully completing probation
About [Employer hidden]
[Employer hidden] is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, [Employer hidden] leads the way in providing legal solutions to the insurance industry.