Litigated Fraud File Handler

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Bolton
TYPE
Full-time
LEVEL
Associate
CATEGORY
Legal
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Civil Litigation Case Management Client Care Analytical Skills Communication Skills Litigation Process Insurance Litigation Advocacy

FULL DESCRIPTION

Litigated Fraud File Handler

[Employer hidden — view at passion-project.co.uk] is seeking a Litigated Fraud File Handler to join their team in Bolton. The role involves managing a caseload of suspected fraud files, reviewing evidence, setting case strategy, and ensuring client satisfaction. The ideal candidate will have experience in civil litigation claims handling, strong analytical and communication skills, and a good understanding of insurance litigation processes.

Key Responsibilities

  • Detailed review and analysis of evidence throughout the life of the case
  • Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads
  • Identifying strategic litigation opportunities and complex cases when appropriate
  • Identifying client trends and any opportunities to raise profile with clients
  • Handling files in accordance with agreed client guidelines on a non-delegated basis
  • Ensuring maximum client satisfaction on each case
  • Ensuring accurate and timely completion of all client and internal MI
  • Reporting to Insurer client throughout the lifetime of the claim
  • Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy
  • Compliance with all procedural and investigative deadlines
  • Achieving, the best result in litigation – protecting the client’s position in relation to proceedings, ensuring full compliance with the court timetable utilising procedural tactical advantages where possible. Undertaking advocacy where required and cost-effective to do so
  • Dealing pro-actively and achieving the best results with the case investigations and strategy from receipt until point of resolution
  • Delegating tasks as appropriate to assistants to take the case forward
  • Timely and accurate maintenance of all Case Management Systems from opening to closure
  • Adherence to file management policies
  • Complying with the SRA Standards & Regulations
  • Be commercially aware, by working in an efficient and effective manner
  • Commercial awareness so as to retain profitability
  • Achieve financial targets
  • Ensure timely and accurate billing

Skills, Knowledge and Expertise

  • Experience in civil litigation claims handling / as a legal File Handler or suitably qualified
  • Experience in handling linked and organised fraud is desirable however not essential
  • Experience of handling RTA pre-litigated and / or litigated case load
  • An understanding of insurance litigation practice and processes together with indemnity principles
  • Knowledge of the litigation process / working knowledge of the CPR
  • Good advocacy skills
  • Good client care skills and evidence of working to client guidelines
  • High level of analytical skills
  • Excellent listening, verbal and written communication skills
  • Ability to prioritise work, keep to deadlines and work under pressure
  • Ability to anticipate problems and identify solutions
  • Experience of time recording and billing systems
  • Excellent IT Skills
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