Senior Manager Major Complex Loss
SKILLS
FULL DESCRIPTION
Senior Manager Major Complex Loss
We’re searching for an accomplished Loss Adjuster ready to take the lead on some of the most complex, high‑value, and technically challenging claims in the industry. From high net worth portfolios to major losses and specialist cases such as subsidence and escape of oil, you’ll be the steady hand guiding clients through moments that really count.
What will your day look like:
Managing a diverse caseload of high net worth and major loss claims, often involving intricate technical detail
Leading investigations, assessing damage, and coordinating with experts to deliver fair, timely outcomes
Acting as a trusted advisor to clients, brokers, and insurers—bringing clarity, confidence, and professionalism
Navigating specialist claims such as subsidence, escape of oil, and other complex property issues
Contributing to continuous improvement across the team, sharing knowledge and elevating best practice
Knowledge and Abilities:
Proven experience as a Loss Adjuster, with exposure to high-value and complex claims
Strong technical capability and the confidence to handle challenging scenarios
A calm, adaptable approach—able to balance empathy with commercial awareness
Excellent communication skills and the ability to build rapport quickly
The ability to commute into London within 2 hours when required