Litigated File Handler
SKILLS
FULL DESCRIPTION
Manage a caseload of predominantly litigated NIHL claims within a supportive team environment. Progress claims using effective strategies to achieve desired client outcomes and maintain profitability.
Key Accountabilities
- Ensure accuracy and completeness in all document reviews and reports.
- Handle sensitive information with integrity and discretion.
- Analyze medical and personnel records thoroughly.
- Obtain comprehensive witness statements and interact with Insured individuals.
- Provide detailed instructions to legal and expert personnel.
- Conduct thorough research and produce high-quality draft documents.
- Be present and contribute effectively during conferences and trials.
- Manage and respond to everyday communications promptly.
- Attend and represent at court appointments as required.
- Maintain clear and consistent communication with insurers and insured individuals.
- Ensure all deadlines and schedules are met.
- Uphold professional standards and regulatory compliance.
- Embody the core values and principles of [Employer hidden — view at passion-project.co.uk] in all tasks.
Experience, Skills and Qualifications
- Expert in handling disease cases, with a focus on NIHL.
- Strong negotiator, adept at reaching favorable outcomes
- Ability to use own initiative to solve problems and make decisions.
- Adaptable to various tasks and situations
- Excellent listening and verbal communication skills.
- Maintain concentration and meticulous attention to detail.
- Capable of organizing and prioritizing tasks independently.
- Thrive in high-pressure environments and meet targets.
- Demonstrates enthusiasm and a strong work ethic.
- Proficient in using IT tools and technologies.
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation