NIHL Claims Handler
SKILLS
FULL DESCRIPTION
At [Employer hidden — view at passion-project.co.uk] people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:
- Exclusive Rewards Platform – Enjoy discounts at over 800 retailers.
- Generous Holiday Allowance – Start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time and the flexibility to buy up to 5 additional days per year.
- Professional Growth – Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications.
Our Opportunity: [Employer hidden] is on the lookout for Claims Handlers to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients. We at [Employer hidden] hold in high regard the transferable skills and attributes that you can contribute to the position.
What will your day look like:
- Liaison: Communicate with Disclosure teams for the various MOD services
- Investigation: Handle allocated claims,
- Evidence Gathering: Obtain all relevant evidence and documentation.
- Resolution: Determine appropriate actions to resolve each case.
- Reporting: Prepare detailed reports, advising on legal liability, quantum, and tactics as needed.
- Negotiation: Negotiate settlements within agreed authority limits.
- Professional Correspondence: Maintain proactive communication with all parties involved.
- Adherence to Procedures: Handle cases according to documented procedures and client requirements.
- Reserve Management: Regularly review and maintain proper reserves.
- Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs
Knowledge and Abilities:
- Proficiency in managing Claims from cradle to grave.
- Understanding of Civil Procedure Rules and the Claims Portal.
- Commitment to delivering outstanding customer service.
- Collaborative team player.
- Management of personal caseload.
- Demonstrated adaptability and versatility.
Benefits
- [Employer hidden] Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at [Employer hidden]; learning opportunities
- The [Employer hidden] Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Pension, 5% employee and 5% employer contribution
- My Choices at [Employer hidden] provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- [Employer hidden] Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working; hybrid, work from home or join a collaborative office space
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
If you possess the essential skills and are looking for a challenging yet rewarding career, [Employer hidden] welcomes your application