Visitor Experience Assistant

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Inverness
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Food and Beverage Service Hospitality Communication Teamwork

FULL DESCRIPTION

As a Visitor Experience Assistant you are responsible for delivering a food and beverage service to the public who attend performances, films, classes, events and meetings at [Employer hidden — view at passion-project.co.uk]. You are responsible for ensuring that they feel welcome, that they can find all the services they require and that they are safe at all times.

JOB TITLE

Visitor Experience Assistant

SALARY

£13.45 per hour

HOURS OF WORK

Zero-hour contracts + 15-hour (per week) contracts available

CONTRACT TYPE

Permanent

LOCATION

[Employer hidden] Highlands, Bishops Road, Inverness, IV3 5SA

DEPARTMENT

Visitor Experience

LINE MANAGER(S)

Visitor Experience Supervisors, Commercial Operations Manager

PENSION

Up to 6% Company contribution with the Peoples Pension

HOLIDAYS

Full time equivalent allowance of 36 days of paid annual leave, inclusive of 8 public holidays. The annual leave allowance increases to 37 days after completing 1 years’ service up to a maximum of 41 days after 5 years’ service. Holiday entitlement will be pro-rated for those working less than 37.5 hours per week.

OTHER BENEFITS

  • Complimentary and discounted tickets to events at [Employer hidden]
  • Free soup and 20% staff discount at [Employer hidden]’s Café/Bar
  • Enhanced benefits package
  • Free parking
  • Flexible working options

Please review the Job Pack below for full details of this vacancy and information on how to apply.

Applications must be received by Sun 26 Apr 2026.

Please note that this role is open to applicants aged 18+ only due to Alcohol Trading License restrictions.

Downloads List

  • Job Pack 1.4 MB PDF
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