Ticket Sales Administrative Assistant
SKILLS
FULL DESCRIPTION
This role is split into 17 hours spent as a Ticket Sales Assistant on our Ticket Sales Desk, and 20 hours spent supporting the Ticket Sales Manager in the administrative duties which enable the Ticket Sales team to function and deliver a high quality service to our customers.
Ticket Sales Administrative Assistant
- #### Status
37 hours per week, Fixed-Term for 8 months
- #### Start Date
Late May/Early Jun 2026
- #### Closing Date
Thu 30 Apr 2026, 9am
- #### Interview Dates
Thu 7 + Fri 8 May 2026
- #### Salary
£26,761.80 per annum
Ticket Sales is the first department that customers of [Employer hidden — view at passion-project.co.uk] interact with, whether they’re buying tickets over the phone or walking through the front doors. The Ticket Sales team need to have a lot of knowledge about the wide range of performances, film screenings, studio classes and other events and services we host at [Employer hidden].
This role is split into 17 hours spent as a Ticket Sales Assistant on our Ticket Sales Desk, and 20 hours spent supporting the Ticket Sales Manager in the administrative duties which enable the Ticket Sales team to function and deliver a high quality service to our customers.
A Ticket Sales Assistant’s main role is to assist customers in having the best experience possible at [Employer hidden], by finding the right seats to suit their needs, suggesting similar performances, films or classes they might be interested in, and answering any queries they might have.
We are looking for confident and enthusiastic individuals to join a team who are passionate and champion the work of [Employer hidden]. This varied role would be perfect for those who have an interest in both customer service and the arts.
JOB TITLE Ticket Sales Administrative Assistant
SALARY £26,761.80 per annum
HOURS OF WORK 37 hours per week
CONTRACT TYPE Fixed term for 8 months
LOCATION [Employer hidden] Highlands, Bishops Road, Inverness, IV3 5SA
DEPARTMENT Ticket Sales
LINE MANAGERTicket Sales Manager
PENSION Up to 6% Company contribution with the Peoples Pension
HOLIDAYS Full time equivalent allowance of 36 days of paid annual leave, inclusive of 8 public holidays. The annual leave allowance increases to 37 days after completing 1 years’ service up to a maximum of 41 days after 5 years’ service. Holiday entitlement will be pro-rated for those working less than 37.5 hours per week.
OTHER BENEFITS
- Complimentary and discounted tickets to events at [Employer hidden]
- Free soup and 20% staff discount at [Employer hidden]’s Café/Bar
- Enhanced benefits package
- Free parking
- Flexible working options
Please review the Job Pack below for full details of this vacancy and information on how to apply.
Applications must be received by Thu 30 Apr 2026, 9am.
### Downloads List
- #### [Job Pack](https://eden-court.co.uk/index.php/actions/tools/tools/download-file?id=599181)
1.5 MB PDF