Customer Service & Sales Representative

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Bristol
TYPE
Full-time
LEVEL
Entry-level
SALARY
£39,876 / year
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Sales Account Management Communication Microsoft Office Sales Orders CRM Customer Relationships

FULL DESCRIPTION

Customer Service & Sales Representative - Bristol

[Employer hidden — view at passion-project.co.uk] is delighted to be partnering with a growing retailer in their search for a motivated Customer Service and Sales Executive to join their expanding team. This is a fantastic opportunity for a driven and customer-focused individual to play a key role in managing enquiries, converting leads, and supporting business growth. You’ll be joining a friendly and supportive team within a thriving business based near Bedminster.

DAY TO DAY

  • Handle incoming customer enquiries and respond promptly via phone and email
  • Manage quotations and process sales orders accurately and efficiently
  • Maintain and update customer information within the CRM system
  • Build and develop strong, long-term customer relationships
  • Advise customers on suitable products and support them through the buying process
  • Liaise with internal teams to ensure smooth delivery and order fulfilment
  • Identify opportunities to upsell and support wider sales growth

WE WOULD LOVE TO SEE

  • Previous experience in customer service, sales, or account management
  • A confident communicator with strong telephone and written skills
  • Highly organised with the ability to manage workload and meet deadlines
  • A proactive and self-motivated individual who thrives in a busy environment
  • Strong IT skills including Microsoft Office (Word, Excel, Outlook)
  • A full UK driving licence (desirable)

AND FOR YOU

  • £25,396 basic salary + achievable bonus (OTE up to £39,876) after 12 months
  • Full-time, permanent position
  • 23 days holiday plus bank holidays
  • Company bonus scheme and performance incentives
  • Quarterly team events
  • Company pension scheme
  • Free on-site parking and cycle to work scheme
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