Scheduling Assistant

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Filton
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Scheduling Communication Organization Administrative Support Database Management Customer Service

FULL DESCRIPTION

[Employer hidden — view at passion-project.co.uk] is thrilled to be supporting a well-established and growing organisation based in Bristol, as they look to expand their friendly and hardworking team. They are seeking a highly organised and proactive Scheduling Administrator to play a key role in supporting project delivery. The successful candidate will be responsible for coordinating survey appointments, liaising with social housing tenants, and ensuring surveyors’ diaries are efficiently managed.

Key Responsibilities:

  • Managing a high volume of inbound and outbound calls to arrange survey appointments
  • Liaising with tenants to coordinate suitable appointment times
  • Scheduling appointments in the most efficient geographical order
  • Maintaining and updating multiple surveyor diaries accurately
  • Recording all appointments on the internal Asbestos Management system (TEAMS)
  • Updating schedules in real time to reflect any changes or cancellations
  • Ensuring all systems are aligned and appointments are correctly logged
  • Supporting surveyors and technicians with daily schedules
  • Handling general enquiries, taking messages, and directing calls appropriately
  • Maintaining internal databases and records with accuracy
  • Providing general administrative support to the wider team

And For You:

  • A supportive and collaborative team environment
  • Full training provided on systems and processes
  • Opportunity to work within a growing and stable organisation
  • Varied day-to-day responsibilities in a fast-paced role
  • Long-term career stability and development opportunities

Working Hours:

  • Monday – Friday (standard office hours)
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