Restaurant Team Member

ABOUT US

Award-winning Daylesford Organic is one of the UK’s most renowned organic farm estates based in the heart of the Cotswolds countryside. More than just a farm, Daylesford is a vibrant destination for food lovers, wellness seekers, along with beautifully curated retail spaces, bringing together exceptional organic produce and nourishing experiences in a truly unique setting.

With spring in full bloom and summer just around the corner, our farm and restaurants are buzzing with a lively, vibrant energy. Our guests come to enjoy a relaxed yet refined atmosphere, indulging in fresh, farm-to-fork seasonal dishes, alongside crisp frizzante and expertly crafted cocktails perfect for long, sunny days and warm evenings.

ABOUT THE ROLE

We are seeking engaging Part-time and Full-Time Team Members to join our Restaurant team. If you are fun, enthusiastic, and charismatic and you thrive in a fast-paced, feel-good environment we would love to hear from you.

Ideally, you’ll have experience in a restaurant or café setting and bring a naturally warm, welcoming personality. As a Restaurant Team Member, you’ll be an ambassador for the Daylesford brand, delivering attentive, engaging service and helping create a memorable and uplifting experience for every guest. Provide a warm welcome to all guests and deliver friendly, knowledgeable customer service at all times.

RESPONSIBILITIES

• Serve food and beverages efficiently, ensuring our exceptional presentation and quality standards are met at all times.
• Process customer orders and handle payments accurately using tills and card machines.
• Maintain high standards of cleanliness and hygiene across the restaurant, including tables, counters, service areas, and back-of-house spaces.
• Restock food, beverages, and retail items as required throughout service.
• Assist with inventory checks and report low stock levels to management.
• Follow food safety, allergen, and health & safety guidelines at all times.
• Work collaboratively with kitchen and front-of-house teams to ensure smooth service.
• Support opening and closing procedures as directed by the restaurant management team.
• Supporting the Café Pot wash Team to maintain an efficient and clean back of house area.

SKILLS AND REQUIREMENTS

• Previous experience in a café, restaurant, or luxury hospitality environment.
• Strong customer service skills with a friendly and positive attitude
• Confident handling payments and operating tills
• Good communication skills and ability to work as part of a team
• Ability to work efficiently in a fast-paced environment
• High standards of personal presentation and hygiene
• Knowledge or interest in organic, sustainable, or farm-to-table food
• Food hygiene certificate (Level 2 or equivalent)
• Experience assisting with stock control or inventory management

PERKS & BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

*About gratuities & service charge:*

• *Gratuities are paid on a pro-rata basis.*
• *It is estimated that in 2026, our full-time employees can expect to receive in the range of £4,160 in addition to their annual salary.*
• *The base salary is* *£26,811* *plus a qualified estimate of* *£4,160* *in gratuities and service charge*. Please note this role is paid hourly so this is a projected salary and OTE.*