F&B Assistant, The Bell

🔒 Confidential Employer
Posted 24 April 2026
LOCATION
Charlbury
TYPE
Full-time
LEVEL
Entry-level
SALARY
£32,479 / year
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Communication Skills Multitasking Food & Beverage Knowledge Teamwork Menu Knowledge

FULL DESCRIPTION

F&B Assistant, The Bell

The [Employer hidden — view at passion-project.co.uk] is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.

SALARY: £32,479.20 per annum OTE

HOURS: 45 hours including weekends

RESPONSIBILITIES

  • Ensure the restaurant, pub and private dining spaces (depending on where the need is) are set up for every meal period, respecting the restaurant-specific standards.
  • Delivering outstanding guest service by exceeding guest expectations.
  • Have a thorough knowledge of all dishes and beverages on the menu, being able to bring them “to life” in conversation with guests, and be aware of all potential allergens.
  • Keep a constant attentive eye on the timing and flow of service at your tables, highlighting any delays to your manager.
  • Ensure all bills presented to the guests are correct and are cashed off correctly.
  • Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
  • Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.

SKILLS AND REQUIREMENTS

  • Excellent Customer Service: Friendly, attentive, and professional interaction with guests to ensure a positive dining experience.
  • Strong Communication Skills: Clearly relay orders to the kitchen and answer customer questions about the menu, specials, or dietary concerns.
  • Multitasking & Efficiency: Handle multiple tables, manage time well, and stay organized during busy shifts.
  • Knowledge of Food & Beverage: Familiarity with menu items, ingredients, and pairings to make recommendations and upsell effectively.
  • Teamwork & Reliability: Collaborate with kitchen staff and fellow servers, while showing up on time and maintaining a dependable work ethic.

PERKS & BENEFITS

  • Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
  • Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
  • Private Medical: We offer subsidised private medical insurance through Bupa.
  • Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
  • Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
  • Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
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