F&B Assistant, The Three Horseshoes

THE [Employer hidden — view at passion-project.co.uk] IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

SALARY: £12.89 per hour plus tronc

HOURS: up to 30 hours per week, including weekends.

ABOUT US

Found in the heart of the Cotswolds’ picturesque Windrush Valley, The Three Horseshoes is a beautifully restored 18th-century pub brimming with charm, character, and community spirit. It offers a warm welcome with locally brewed ales, craft beers, and a seasonal menu of comforting pub classics and wood-fired pizzas.

With a number of elegantly styled rooms, a spacious garden overlooking the rolling hills of the countryside, and regular live acoustic music, it’s the perfect countryside retreat for food lovers, walkers, and weekend explorers alike.

YOUR RESPONSIBILITIES

• You will be responsible for delivering exceptional service to our guests at all times.
• Ensure the restaurant, pub and private dining spaces (depending on where the need is) are set up for every meal period, respecting the restaurant-specific standards.
• Delivering outstanding guest service by exceeding guest expectations.
• Have a thorough knowledge of all dishes and beverages on the menu, being able to bring them “to life” in conversation with guests, and be aware of all potential allergens
• Keep a constant attentive eye on the timing and flow of service at your tables, highlighting any delays to your manager
• Ensure all bills presented to the guests are correct and are cashed off correctly
• Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
• Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.

PERKS & BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.