Clinical Doctor

Clinical Doctor

This role exists to support [Employer hidden]'s ability to launch and improve treatment pathways by providing clinical input within established frameworks. The Clinical Doctor works on consultation improvements, patient communications, and compliance support - executing against playbooks and templates designed by senior clinical leadership. They work within [Employer hidden]'s treatment launch engine alongside the Clinical Innovations Manager (who coordinates delivery) and Clinical Product Specialist (who handles documentation), providing medical input that keeps launches moving. The role creates value by delivering consistent clinical execution, flagging issues early, and freeing senior clinicians to focus on pathway design and strategic decisions.

About the Role

This is a hands-on role with four core accountabilities:

Consultation Improvement & Support

Executes clinical improvements to existing pathways within established guidelines.

• Improve existing consultations using per-question drop-off data and prescriber feedback
• Draft updates to question wording, flow, and sequencing for review and approval
• Support new pathway launches by preparing clinical content, risk assessments, and prescriber guidance to templates provided
• Flag issues, ambiguities, or risks in consultation design
• Document changes and maintain version control of clinical pathway materials

Patient Communications & Content Support

Drafts and maintains patient-facing content.

• Draft FAN (Further Answers Needed) emails and aftercare content
• Use AI tools to produce patient education materials, with outputs reviewed before publication
• Flag potential MHRA Blue Guide compliance concerns in marketing content
• Maintain content libraries and update materials when clinical guidance changes

Research Data Collection Support

Supports evidence gathering.

• Collect patient outcomes data using questionnaires and other research techniques
• Maintain data quality and flag collection issues
• Prepare basic data summaries for review by senior leadership

CQC Compliance Support

Maintains visibility and flags issues without owning compliance.

• Track status of CQC-related actions and flag overdue items
• Support prescribing team in audit preparation by gathering information and documentation
• Escalate compliance concerns promptly

Decision Rights

To give you a clear picture of where this role sits:

You own (decide independently):

• Minor wording and clarity improvements within approved consultation guardrails
• Drafting content using established templates (subject to review)
• Organising their own workload within agreed priorities
• Flagging issues and concerns promptly

You recommend (propose, but someone else approves):

• Consultation flow and sequencing change
• Content updates and new patient communications
• Process improvements to ways of working

You escalate (flag and hands up):

• Any novel clinical judgement calls or situations not covered by existing playbooks
• Patient safety concerns or potential incidents
• Potential regulator compliance risks in content or advertising
• Resource constraints or blockers affecting delivery
• Anything requiring interpretation of clinical policy

Technical & Professional Competencies

Essential:

• GMC-registered medical doctor, F3+ or equivalent post-foundation experience
• Able to work within established clinical frameworks and follow documented processes
• Strong written communication skills - can draft clear patient-facing content
• Comfortable using AI tools with appropriate supervision
• Willing to learn UK healthcare regulation (CQC, GPhC, MHRA) requirements
• Reliable, organised, and responsive to feedback

Preferred:

• A&E or other high-pace clinical background
• Experience with digital health or patient-facing health products
• Familiarity with MHRA Blue Guide advertising regulations
• Interest in health tech and non-traditional clinical settings

Location

This is a full-time, remote (UK) permanent role with potentially 1-2 days per quarter in our Norwich office.

Salary & Benefits

• Salary: £65000- £90000 DOE
• Annual Leave: 25 days + Bank Holidays + birthday off
• Health Plan: Enhanced healthcare coverage
• Leave: Competitive parental, fertility, compassionate + bereavement leave policies
• Growth: Clear progression pathways and development opportunities
• Culture: Supportive, collaborative environment with structured onboarding

Application Process

We keep things straightforward and respectful of your time:

1. Talent Screening (30 min)
2. Interview with Clinical Innovations Team
3. Taster Day (paid)
4. CEO Final Interview

About [Employer hidden]

[Employer hidden] builds technology that makes healthcare more accessible. Our platform enables brands to integrate digital health services with minimal friction, supporting 13.5 million patients across NHS and private healthcare services in the UK.

We were founded in 2018 after realising that a significant proportion of A&E consultations and GP appointments focus on minor health conditions that could be more efficiently managed digitally. What began as an e-Surgery and e-Pharmacy platform has grown into a full-stack digital health company, powering clinical, operational, and product solutions for the future of healthcare.

Our mission is to improve access to medications and health services through seamless, tech-driven experiences.