Account Manager

About the role

At Neve Fleetwood, we’re looking for a proactive and customer-focused Account Manager to join our sales team. This is a great opportunity for someone who enjoys building relationships, growing accounts and spotting new business opportunities within a defined region.

Reporting to the Sales Manager, you’ll work closely with our Business Development Managers to support existing customers and drive sales growth.

What you’ll be doing

• Managing and growing a portfolio of existing independent customers
• Proactively selling promotional lines, daily specials, and identifying cross-sell and upsell opportunities
• Building strong, long-term relationships by understanding customer needs now and in the future
• Identifying gaps and growth opportunities through questioning, data analysis and customer insight
• Supporting new business by targeting specific customers and following up promotions
• Achieving sales, margin and customer retention targets
• Working closely with Business Development Managers and depot colleagues to deliver great service

What we’re looking for

• Experience in sales or account management, ideally in foodservice or a fast-paced environment
• Strong communication and relationship-building skills
• Commercial awareness with confidence working with figures and margins
• A proactive, problem-solving mindset with the ability to suggest new ideas
• Good product knowledge (or the ability to learn quickly) and attention to detail
• Comfortable managing targets, calls and customer conversations

If you enjoy building customer relationships and driving results in a supportive team environment, we’d love to hear from you

About you

About us

The [Employer hidden — view at passion-project.co.uk] journey

We’re [Employer hidden]. A fast growing team of fresh food experts in a collection of regional businesses across the UK. We’re a big business with big ambitions. We succeed by focusing on the detail. By going the extra mile to find the best products. By building relationships with our partners. And by going further to support our teams to develop and grow. Our work is full of excitement, care and a big sense of achievement. And our ‘Fresh’ values guide the way. Make our journey, your journey, and take your first small steps towards a big career adventure.

Rewards and benefits

We’ve created a benefits package that is designed to support you and reward your hard work. Every employee (subject to completion of probation) is automatically entitled to:

• Discounts: Save on [Employer hidden] products, high street shopping, travel, and cinema tickets
• Free parking: Free parking at our sites
• Health care cash plan: Access to a health care cash plan
• Confidential support and counselling: Access to free confidential support and counselling
• Pension scheme: Access to a pension scheme
• A minimum of 30 days holiday entitlement